Dear community, dear customer support

I use a single sound card Hammerfall HDSP 9632 for 10 years. I thank the RME team for this wonderful product. Yesterday I ran into a problem that can not be resolved by me.

OS Windows 7 SP 1, Firmware version154, Driver version 4.05

I  tried to get access to the sound module Yamaha MU 80 using the program MIDI Quest  11 Pro, using HDSP 9632 MIDI IN-OUT. After receiving data from the MU 80, I discovered that:

1. Play audio from Winamp has slowed by more than 2 times, the tone reproduction is also lowered more than octave.
2. Cubase 8 - no sound at all.
3. When I try to record a track, Cubase reports: "record error: asio driver is not running".

Clock mode changing does not affect the situation. Uninstalling and reinstalling drivers do not help, flash update too. In the second OS on the same computer (Win XP), the situation is the same - the audio is played back with the slowdown and decrease in frequency by more than 2 times.

Please help to solve my problem. Or my card has come into disrepair?

Yours faithfully George

Minsk, Belarus

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upd.
Firmware upgrade today to version 155 and installing drivers ver. 4.12 does not correct the situation