• Ombre
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  • Registered: 2007-11-02
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Topic: Constant drop outs with UFX+ and a MacBook Pro USB-C

I have used a UFX+ with a 10 meters USB-3 cable on my former MacBook Pro (Early 2013) and two MacPro (2014) with no problem. But recently I switch to a new MacBook Pro (June 2017) and I have dropouts all the time, even when I just read a stereo file.
I tried with two different USB-C to USB adaptors:
- the one made by Apple
- the one made by Satechi.
This last one could be passive or active, but the results are the same.
Anyone has the same problem on a Mac?

2 Reply by MC

  • MC
  • MC
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  • Registered: 2007-04-06
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Re: Constant drop outs with UFX+ and a MacBook Pro USB-C

High Sierra is the solution. Or using Thunderbolt instead.

Regards
Matthias Carstens
RME

MC's Website

  • Ombre
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Re: Constant drop outs with UFX+ and a MacBook Pro USB-C

Thanks. I just order a 10m Corning Thunderbolt cable. We will not move, as an institution to a new MacOS in the middle of a term!!!

  • Ombre
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Re: Constant drop outs with UFX+ and a MacBook Pro USB-C

Matthias, May I ask?
What will correct this issue in High Sierra?
Does that mean that it is only a MacOS problem? I have seen people reporting the same kind of problem under Windows.

5 Reply by MC

  • MC
  • MC
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Re: Constant drop outs with UFX+ and a MacBook Pro USB-C

Playback under USB3 was broken on the new machines with Sierra, mentioned in this forum already. Fixed in the latest High Sierra betas.

Regards
Matthias Carstens
RME

MC's Website