• Registered: 2017-12-22
  • Posts: 1

Topic: Fireface UFX+ Does Not Appear in Sound Devices

Hello
Recently purchased a Fireface UFX+ I installed the latest drives (win 09616). Plugged the device into my PC (Windows 10) and it does not appear in the sound playback or recording section.  It does appear in my Devices and Printers and under Device Manager.

Any ideas on what i am doing wrong?

I've tried different USB ports. Recently did a fresh Windows 10 reinstall.

2 Reply by ramses (edited by ramses 2017-12-22 07:06:45)

  • ramses
  • DAW Mastermind
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  • From: UTC+1
  • Registered: 2012-10-14
  • Posts: 12,893

Re: Fireface UFX+ Does Not Appear in Sound Devices

Which Win10 build ? The information Win10 alone is not sufficient as Microsoft insanely decided to call it only Win10 and make instant changes to it (no SP1, etc information anymore).

EDIT: The latest version is 1709 (Fall Creators Update).
On this version I did a test installation, which worked with the UFX+.

Just see that MC has already an idea wink

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

3 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,444

Re: Fireface UFX+ Does Not Appear in Sound Devices

Check the device interface fomat from the front display, it might be set to a wrong mode. Auto should work, otherwise remove USB and set it to USB2 or 3, depending on what you use.

Regards
Matthias Carstens
RME

MC's Website