Hi Guys,
Any ideas on a fix for crackling and popping with the firface UFX that just started after a few good years of nice quiet running?
Thanks

Thanks Jeff.
I didnt expect that answer. I thought it might just need a driver update or something.
Do you think it might be hardware related because it crackles and pops even in stand alone mode with computer off?
Thanks again

Thanks Jeff,
I would love to avoid taking it in for a check possible. It would take a huge dent out of the time I have to make my album.
Is there anything I could try or test on my own?
Should I try an update?
A complete wipe and update?
Different cables?
Different placement on the rack (possible heating issue?)
Anything you can think of that I could test that has a small chance of figuring out the problem from home would be greatly appreciated.
I didn’t do the newer updates because everything was working and I was concentrating on recording.

Im running:
Firmware: v357  Driver: v2.09
Total mix: Version 1.10 MAC OS X (1)

Has anyone else had this problem and found a fix?
Thanks again

Thanks Ramses!
I tried what you suggested (with a total reset).
It seemed quiet for a while but when I hooked the inputs again the noise came back. And stayed after I unhooked everything again.
The crackling/popping sound does get louder when I turn up the inputs and master volume in Total mix (I didnt notice before)
crackling sound IS being printed to protools
Its coming in all 8 inputs with little signal bounces showing for the crackles on the meters.
I guess my last chance would be to update everything. Its worth a try I before I take it for repair. no?
Im running
Firmware 10.6.8
Driver: v2.09
Macbook pro OS 10.6.8
USB
Protools 9

I just want to be sure I can jump from these to the updates available now.
Im guessing I need:

Fireface USB Driver v1.68 (does this include the Total Mix update?)
fut_usb_mac
Multichannel WAV File Batch Processor (I dont know what this is, do you?)
Thanks very much guys.

Thanks ramses and Jeff,
I tried the update, but it didnt stop the crackling sounds. They're getting worse each time I listen.
It's so crazy because the Thomann 3 year repair warranty finished literally just 2 weeks ago!
I ran a diagnostic error test and got:

149
0
18
0000
0000
0

does this mean RAM is bad?

Can you think of any reason this happens?
Im trying to figure out if I did something wrong so it wont happen again.
I was testing a new tube mic (with power supply) and also got a new compressor a few weeks ago. Could that have blown the hardware out or was this just something that was going to happen anyway?
Thanks again for the help.

You can reboot the UFX and check the test again. '149' should be '0'.

This is not a critical RAM or DSP error. Still your hardware seems defective and needs service.

MC , Ramses, and anyone that could help.

Sorry to use this topic, but it seems to the be right one as the subject is the same.

I have these numbers on My Hardware/Diagnosis:

0
0000
0000
19
0
188

I turned off and on again and result are the same. It's defective? Why this is happening? Is that something I can do my self to solve this, once I'm Brazil and don't have any apropriate RME service here?

One strange thing but worth to mention is that beside the fact that my UFX+ is up-to-date with firmware DSP 41, just bellow H/D the tag it's saying "SW 40".
It Shouldn't be 41?

I'll aprecciate any help.

Thank you MC!
The Current Flash version is shown on Drive as tb100 dsp41 usb47, and when I turn the UFX+ on, is shown 41 on it's led panel. But inside, just bellow the "Hardware/Diagnosis" tag, is shown SW40. Could it be the first Firmware from factory?