1 Topic by gracky (edited by gracky 2018-01-02 12:36:10)

  • Registered: 2017-12-19
  • Posts: 9

Topic: Firmware update / Internal Error USB Audio disabled?

As soon as receiving the ADI-2 pro, I tried to update its firmware (to USB 150/ DSP 85) using MACOS version updater.
The original firmware was 67 or 69 (the unit's starting up screen) I think. After update, turning on the unit,
the screen shows 'Internal Error USB Audio disabled' warning. It seems that it doesn't work as an USB audio device.
USB midi setup shows ADI 2 Pro but its volume control bars are disabled.

Any enlightenment? Thanks in advance.

2 Reply by gracky (edited by gracky 2018-01-02 13:11:39)

  • Registered: 2017-12-19
  • Posts: 9

Re: Firmware update / Internal Error USB Audio disabled?

Capture of the firmware updater after update, I tried several times with 'Flash all' option.
The window shows 'Fallback USB' to which I couldn't find something related in the manual.

https://drive.google.com/open?id=1KSMrr … PtJo_ic_T8

3 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,582

Re: Firmware update / Internal Error USB Audio disabled?

Please return the unit. Its serial number is missing, so it will not work.

Regards
Matthias Carstens
RME

MC's Website