Topic: fireface 400 firmware?

hey there,

i had to reset my Mac book pro recently.
now I have to install again the firmware and drivers for my fireface 400.

thing is, I could install the driver, because the download can be found on the RME-site.

whereas I do not find anywhere a download possibility for the firmware.

can anyone help?

thank you!
:-)

Re: fireface 400 firmware?

Firmware file is called Flash Update Tool (FUT).

FUT for Fireface400 on Mac is here: https://archiv.rme-audio.de/download/fu … re_x86.zip

Regards,
Jeff Petersen
Synthax Inc.

3

Re: fireface 400 firmware?

Once done the firmware of the Fireface 400 stays in the unit, so there is need to update it again.

Regards
Matthias Carstens
RME

Re: fireface 400 firmware?

great, THANK YOU!!!
I'll try that...
:-)

Re: fireface 400 firmware?

unfortunately, this didn't work.
when I try to install link you sent, it says:
no driver or device is found.

what I could install is the latest driver from the RME-site.
but this doesn't help either for I can see the RME-symbol,
but nothing happens, when I click on it.

also, I attached the sound card, but this makes no difference either.

seems like there's still something missing.

anyone knows, what else I could do?

thank you!

Re: fireface 400 firmware?

also, I just saw,
the file you did send me was an update,
that requires the basic firmware to be installed.
but that firmware is what I am missing and I can't find anywhere to download.

that might be the reason it won't work...

any idea, what I could do?

thanks

7

Re: fireface 400 firmware?

What OS version is on your MacBook now?

Regards
Matthias Carstens
RME

Re: fireface 400 firmware?

it is Mac OS High Sierra 10.13.3.

sorry, I now understand, the firmware is on the card all the time.

I just don't know, how to solve it for it still says,

"no device or driver is installed"

every time I double-click the Fireface flash - program...

Re: fireface 400 firmware?

You need to install a suitable driver, otherwise the firmware update software can not access the unit.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

10

Re: fireface 400 firmware?

And you need to read this:

https://www.forum.rme-audio.de/viewtopic.php?id=26622

Regards
Matthias Carstens
RME