What's the USB 3 chipset here (see my email also)?

Regards
Daniel Fuchs
RME

Question is to which port it has been connected ...

Either to chipset (X299) or to any of the below mentioned USB3.1 ports in USB3 compat mode with an ASM3142 chipset behind.

https://geizhals.de/asus-prime-x299-del … 41156.html

Formfaktor: ATX • Chipsatz: Intel X299 • RAM: 8x DDR4 DIMM, quad PC4-32000U/DDR4-4000, max. 128GB (UDIMM) • Erweiterungsslots: 4x PCIe 3.0 x16 (2x x16, 1x x8, 1x x4), 2x PCIe 3.0 x1, 1x M.2/M-Key (PCIe 3.0 x4/SATA, 2280/2260/2242), 1x M.2/M-Key (PCIe 3.0 x4, 22110/2280/2260/2242), 1x U.2/SFF-8643 (PCIe 3.0 x4) • Anschlüsse extern: 3x USB-A 3.1 (ASM3142), 1x USB-C 3.1 (ASM3142), 4x USB-A 3.0, 4x USB-A 2.0, 1x Gb LAN (Intel I219-V), 1x Gb LAN (Intel I211-AT), 5x Klinke, 1x Toslink, 1x USB BIOS Flashback • Anschlüsse intern: 1x USB 3.1 (20-Pin Key-A, ASM3142), 4x USB 3.0, 2x USB 2.0, 7x SATA 6Gb/s (X299), 1x VROC-Header, 1x Thunderbolt AIC (5-Pin Header) • Header Kühlung: 2x CPU-Lüfter 4-Pin, 5x Lüfter 4-Pin • Header Beleuchtung: 2x RGB-Header 4-Pin (5050) • Audio: 7.1 (Realtek ALC1220) • RAID-Level: 0/1/5/10 (X299) • Multi-GPU: NVIDIA 3-Way-SLI (x16/x16, x16/x16/x8), AMD 3-Way-CrossFireX (x16/x16, x16/x16/x8) • Stromanschlüsse: 1x 24-Pin ATX, 1x 8-Pin EPS12V, 1x 4-Pin ATX12V • CPU-Phasen: 8 • Grafik: N/A • Beleuchtung: RGB, 2 Zonen (Chipsatz-Kühler, I/O-Cover) • Besonderheiten: Audio+solid capacitors, Diagnostic LED, 1x M.2-Passivkühler, Bluetooth 4.1 + WLAN 802.11a/b/g/n/ac/ad, OLED-Panel • Herstellergarantie: drei Jahre (Abwicklung nur über Händler)

If the chipset does not work according to standards, then its broken. For some issues you might be able to workaround on the other side, but certain things can't be fixed.

One example which I know very well is the broken TI XIO2200A Firewire 400 chip. The main issue with this was, if I remember right, that it didn't reliably issue a hardware interrupt once data arrives. This you can't workaround on driver level.

From what I read in this forum basically the USB3 chipsets from ASMedia were bad.

For USB3.1 chipsets not 100% sure .. maybe there is not much experience with this, because you would normally save the "precious" USB3.1 ports (precious in terms of Bandwidth) for other things ...

I personally made the experience that my UFX+ worked well on a Startech USB3.1 PCIe card with ASM2142 chip in USB3 compat mode. No long term test but worked with my stress test project with 400 tracks.

But there is no guarantee that your newer Startech USB3.1 controller with newer chipset works the same ...

I think there are reasons if RME documents in the handbook that there are issues with ASMEDIA. I would for this reason recommend, to take this information as serious and simply take the stuff which is documented to work.

So either use the USB3 ports from chipset or do the same as me and get an additional card with the supported FL1100 chips.

The Sonnet USB3-PRO-4PM-E is a really fantastic card. It has behind each of the 4 ports a dedicated USB3 controller based on the supported FL1100 chip.

The driver for Win7 is really good as it uses the more efficient MSI driver model (message signalled interrupts). In Win10 drivers are provided automatically by Microsoft.

Although my Chipset on the board is an Intel C610, which normally works very well I came finally in trouble when connecting besides 2 UFX+, 1 ADI-2 Pro also additional peripheral stuff like USB3 bridge and USB Bluetooth adapter.

The only solution which really helped was to isolate the 3 Recording Interfaces / ADDA converter behind this Sonnet USB3 controller.

Now everything works like a charm and even with 2 UFX+ and ADI-2 Pro permanently connected via USB.

USB has some builtin "magic" .. somehow the devices seem to impact each other .. I don't know for whatever reason. But if the USB from Chipset is not stable enough anymore, I can only simply give you the advice to do what I did.

You say it yourself, 1st you should get stability with USB3.
I told you about the benefits of the Sonnet card.

Why not try this 1st ? You can order the card and even send it back if it doesnt solve your issue.
So either you spend relatively few money or the thing is cost neutral for you.

Ofc there is always a chance that there are other things causing this, but IMHO you would have a definitively better chance with the Sonnet card which you could easily try out 1st.

Thunderbold could also be a nice solution with the UFX+.

Why you say "again" ? If the USB3 card works, there is no real need to go for Thunderbolt.
If the USB3 card doesnt work, you give it back anyway .. then you will get the money back and try thunderbolt.

In regards to the 2 possibilities from driver perspective:

1. if you keep USB / MADIface driver then you have the advantage, that this driver also supports i.e. the ADI-2 Pro/AE/DAC and other RME devices.

2. If you use the separate Thunderbolt driver then you have the advantage that "pitch" is supported, which is not possible via USB3 in that transfer mode.

Don't worry, a few misunderstandings can easily happen, I simply was wondering what you mean exactly as I didn't understand immediately.

Yes I think this is a good approach to check 1st whether the new USB3 card brings the desired benefits.

Get the card installed and work just fine. Thank u for the support. Milos

Yes. And work just fine. No dropouts any more.
Thank u.