• Registered: 2007-11-18
  • Posts: 28

Topic: Using JamKazam via my Fireface 400

I am attempting to use JamKazam with my Fireface 400.
According to JamKazam,
I'm getting levels of Input and Output Jitter on my Audio Interface which is above 50ms(what JamKazam considers acceptable)..
Input - 83ms
Output - 55ms
Is there anything I can change in the FF400 to help reduce these levels?

  • ramses
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  • Registered: 2012-10-14
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Re: Using JamKazam via my Fireface 400

What OS ? Windows ?
If Windows. what drivers do you use ? ASIO or WDM ?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

3 Reply by MC

  • MC
  • MC
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  • Registered: 2007-04-06
  • Posts: 25,440

Re: Using JamKazam via my Fireface 400

Aren't these jitter values from transmitting audio over the internet? Nothing the audio interface can do about that...

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2007-11-18
  • Posts: 28

Re: Using JamKazam via my Fireface 400

ramses wrote:

What OS ? Windows ?
If Windows. what drivers do you use ? ASIO or WDM ?

Windows 7 Home Prem  64-bit
ASIO

5 Reply by DannyDep (edited by DannyDep 2018-06-08 17:53:09)

  • Registered: 2007-11-18
  • Posts: 28

Re: Using JamKazam via my Fireface 400

MC wrote:

Aren't these jitter values from transmitting audio over the internet? Nothing the audio interface can do about that...

No.  There are separate fields on their popup for Networking.
In this case, I'm not even attempting to connect to the Network.
On their Session Diagnostics & Stats: You (meaning Me) popup
the following fields are shown:
Computer
     Latency         6%       (green icon)
Audio Interface
     Latency         7.5ms   (green icon)
     Input Jitter     0.81ms  (yellow icon) indicating above 0.50ms
     Output Jitter  0.68 ms (yellow icon) indicating above 0.50ms
     Gear Driver    ASIO      (green icon)
     Frame Size    2.5ms    (green icon)

6 Reply by MC

  • MC
  • MC
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  • Registered: 2007-04-06
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Re: Using JamKazam via my Fireface 400

> Input Jitter     0.81ms  (yellow icon) indicating above 0.50ms
> Output Jitter  0.68 ms (yellow icon) indicating above 0.50ms

First post:

> Input - 83ms
> Output - 55ms

Glasses in order? wink

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2016-09-17
  • Posts: 3

Re: Using JamKazam via my Fireface 400

I was able to lower it by changing buffer to 128 in Fireface settings.  I used it with no problems until the latest Jamkazam update and now it only sees the device as WDM.  WDM does not work well in Jamkazam-  ASIO worked fine.