1 Topic by LuKeys (edited by LuKeys 2018-07-02 15:30:57)

  • Registered: 2018-06-26
  • Posts: 6

Topic: [SOLVED] FF800 and Mac OS X 10.8.5 issue

I recently upgraded to Mac OS 10.8.5. I've installed the latest Fireface 800 driver and my macbook pro 13" (2011) seems to recognize my FF seaminglessly: settings and mixer show up and there's no HOST red light on.

But, as soon as I choose Firefice driver in a software like Cubase, Ableton Live, Audacity etc. my audiocard starts blinking all of its light like a crazy christmass tree!

I've also tried to unistall the driver and to install older versions but nothing has changed! I've tried to update the firmware but it was impossibile to complete this operation on my macbook but I succeeded to do it on my Windows PC. But anyway, once i connect my FF800 back to my macbook nothing was solved, even with the new firmware.

Please note that my Fireface is currently working fine with my Windows 7 machine and used to work just fine on this same macbook too when I had Snow Leopard 10.6 installaed! so it's not an hardware issue.

Please, also note that i'm using a FW800 (macbook) to FW400 (Fireface) cable.
I tried another FW800-FW400 cable but nothing..

Anyone?

Here is my configuration:

    Operation system: OS X 10.8.5
    Mainboard: Macbook Pro 13" (2011)
    RAM amount: 8gb
    Network adapters: internal
    Graphic card: internal
    Other installed soundcards: internal
    Which audio software (version) shows the problem: Cubase, Ableton Live, Audacity... any

    thank you kindly in advance

L

  • Registered: 2018-06-26
  • Posts: 6

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

Here is the results of from consolle and  terminal here below my message (my revision-id seems to be 08000000 but, please, check) looking for firewire controller issue... but please note that this same RME unit was working just fine on this same macbook when I was using 10.6 but now I need to update my OS... so what I am supposed to do? try a newer version oc macOS?



23/06/18 17:02:34,000 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 70cd60fffed1d9c0; max speed s800.

_______________________


FRWR@0  <class IOPCIDevice, id 0x1000001c0, registered, matched, active, busy 0 (1606 ms), retain 11>
    | |   |     | {
    | |   |     |   "assigned-addresses" = <1000048200000000000050a00000000000100000>
    | |   |     |   "IOInterruptSpecifiers" = (<1200000007000000>,<0400000000000100>)
    | |   |     |   "fwswappedbib" = <01000000>
    | |   |     |   "class-code" = <10000c00>
    | |   |     |   "IODeviceMemory" = (({"address"=0xa0500000,"length"=0x1000}))
    | |   |     |   "fwtune" = <00000008e3e3040000000808e3e30c4100004008200b40bf0000700810000000>
    | |   |     |   "pci-aspm-supported" = Yes
    | |   |     |   "IOPowerManagement" = {"ChildrenPowerState"=0x2,"CurrentPowerState"=0x2,"ChildProxyPowerState"=0x2,"MaxPowerState"=0x2}
    | |   |     |   "subsystem-vendor-id" = <c1110000>
    | |   |     |   "built-in" = <00>
    | |   |     |   "acpi-device" = "IOACPIPlatformDevice is not serializable"
    | |   |     |   "IOPCIMSIMode" = Yes
    | |   |     |   "IOInterruptControllers" = ("io-apic-0","IOPCIMessagedInterruptController")
    | |   |     |   "name" = <706369313163312c3539303100>
    | |   |     |   "vendor-id" = <c1110000>
    | |   |     |   "device-id" = <01590000>
    | |   |     |   "IOChildIndex" = 0x1
    | |   |     |   "IOPCIExpressASPMDefault" = 0x0
    | |   |     |   "fws0" = <01000000>
    | |   |     |   "compatible" = <706369313163312c3539303000706369313163312c3539303100706369636c6173732c306330303130004652575200>
    | |   |     |   "acpi-pmcap-offset" = 0x44
    | |   |     |   "IOPCIExpressLinkCapabilities" = 0x73c11
    | |   |     |   "IOPCIResourced" = Yes
    | |   |     |   "acpi-path" = "IOACPIPlane:/_SB/PCI0@0/RP03@1c0002/FRWR@0"
    | |   |     |   "subsystem-id" = <00590000>
    | |   |     |   "revision-id" = <08000000>
    | |   |     |   "IOPCIExpressLinkStatus" = 0x1011
    | |   |     |   "IOPCIExpressCapabilities" = 0x1
    | |   |     |   "pcidebug" = "4:0:0"
    | |   |     |   "IOName" = "pci11c1,5901"
    | |   |     |   "fwports" = <01000000>
    | |   |     |   "reg" = <00000400000000000000000000000000000000001000040200000000000000000000000000100000>
    | |   |     | }
    | |   |     |
    | |   |     +-o AppleFWOHCI  <class AppleFWOHCI, id 0x10000020e, !registered, !matched, active, busy 0 (1602 ms), retain 6>

  • Registered: 2018-06-26
  • Posts: 6

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

Nobody?

  • Registered: 2018-06-26
  • Posts: 6

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

Solved only and simply connecting the Fireface 800 to my MacBook Pro 13” (2011) with a fw800-fw800 cable instead of the fw800-fw400 cable I was using till now... anyway so disappointed by the RME support who has been unable to supply me with a solution even if I mentioned I was using this kind of cable...!

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,705

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

Hello,

this is not a "standard solution" - a FW800-400 cable should normally work just as well.
If not, then either the cable you used is defective or there is an issue with the FW400 connection on your fireface.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2018-06-26
  • Posts: 6

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

RME Support wrote:

Hello,

this is not a "standard solution" - a FW800-400 cable should normally work just as well.
If not, then either the cable you used is defective or there is an issue with the FW400 connection on your fireface.

Regards
Daniel Fuchs
RME

Hi Daniel,

Sorry but I've also tried other Fw800-400 cables but it wasn't working anyway... plus these same cables I tried are working great with another M-Audio soundcard when connected to my macbook and also with my Fireface when connected to my Windows 7 machine.

The FW400 port on my Fireface works properly with my Windows machine and used to work perfectly on my macbook too before I updated to 10.8.5

So that leads me to think that is a software issue (drivers? firmware?): RME is not supporting Fw400 on 2011 Macbook pro when Mac 10.8.5 is installed? It seems so

Thanks anyway for trying

L

  • cyrano
  • DAW Mastermind
  • Offline
  • From: Belgium
  • Registered: 2015-04-28
  • Posts: 701

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

On a 2011 MB Pro, you could be running a more recent system...

My FF400 worked very well on Mavericks. When I wanted to upgrade to El Capitan, ir didn't. There was a dropout every 30 seconds. I didn't put any time in it and stayed on Mavericks.

Because of other reasons, I had to update recently. Now, about a year later, the FF400 works perfectly under El Capitan. It seems Apple cleaned up some bugs.

Is there any reason to stick to 10.8.5?

MB Pro - 2 X FireFace 400, FF800 & DigiFace USB
ADAT gear: Korg, Behri, Fostex, Alesis...

cyrano's Website

  • Registered: 2018-06-26
  • Posts: 6

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

cyrano wrote:

On a 2011 MB Pro, you could be running a more recent system...

My FF400 worked very well on Mavericks. When I wanted to upgrade to El Capitan, ir didn't. There was a dropout every 30 seconds. I didn't put any time in it and stayed on Mavericks.

Because of other reasons, I had to update recently. Now, about a year later, the FF400 works perfectly under El Capitan. It seems Apple cleaned up some bugs.

Is there any reason to stick to 10.8.5?

There were some reason like some out of date softwares... now that I've updated my softwares I'm going to update to Sierra... do you think FF800 will work fine with this OS?

  • cyrano
  • DAW Mastermind
  • Offline
  • From: Belgium
  • Registered: 2015-04-28
  • Posts: 701

Re: [SOLVED] FF800 and Mac OS X 10.8.5 issue

For 99% of the users, it does work perfectly.

For the 1% others, it usually can be resolved, but there is no simple, unified solution. One user even resolved a not working driver by clicking frantically on the dialog that allows the kernel extension to run.

I hope your mileage doesn't vary...

MB Pro - 2 X FireFace 400, FF800 & DigiFace USB
ADAT gear: Korg, Behri, Fostex, Alesis...

cyrano's Website