1 Topic by porthoss (edited by porthoss 2018-05-28 16:16:56)

  • Registered: 2012-04-23
  • Posts: 10

Topic: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

Hi,

Sorry if this has been discussed elsewhere (I did try looking). I have installed TMFX 1.5 for my FF400 and I now get a question mark appearing in my dock as well as the TotalMix and Fireface Settings icons. When I hover my mouse over the question mark it says that it TotalMix. After a reboot I've now just had 3 question marks appear (2 x TotalMix and 1x TotalMix Remote).

Could anyone let me know how I've managed to do this please, is it that I deleted the old version of TM from my applications or should I have done something else? I have tried deleting the 1.5 version and reinstalled but it still happens.

Here's my setup:

OSX 10.12.06
FF400 v3.35 v1.71
TM 1.50 Mac OSX  (5)

Many thanks
J

  • dlf
  • dlf
  • ADAT user
  • Offline
  • From: Rotterdam, The Netherlands
  • Registered: 2008-11-09
  • Posts: 14

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

I have the same problem here, with the same setup. It seems to have to do with OSX's "App Translocation", a common problem outlined here: https://weblog.rogueamoeba.com/2016/06/ … omization/ . Have not been able to find a solution though. Any help much appreciated @RME !

dlf's Website

  • dlf
  • dlf
  • ADAT user
  • Offline
  • From: Rotterdam, The Netherlands
  • Registered: 2008-11-09
  • Posts: 14

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

Today I performed a clean install;

Mac Pro 5,1 - OSX 10.12.6, Fireface 400, RME osx drivers 3.35

Same problem ..

dlf's Website

4 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

If you go to the Applications folder, can you start Settings and TotalMix FX  from there?

Regards
Matthias Carstens
RME

MC's Website

  • dlf
  • dlf
  • ADAT user
  • Offline
  • From: Rotterdam, The Netherlands
  • Registered: 2008-11-09
  • Posts: 14

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

Yes, no problem,

once it's opened from the applications folder, if I then make the opened totalmix permanent in the dock with 'Keep in Dock', after a reboot the Totalmix icon turns into a question mark and no longer links to the Totalmix app.

settings opens without a problem from the dock, however neither the settings nor totalmix app opens automatically after a boot.

dlf's Website

6 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

We have an idea what might cause this, but need a bit more time due to summer holidays to verify it.

Regards
Matthias Carstens
RME

MC's Website

  • dlf
  • dlf
  • ADAT user
  • Offline
  • From: Rotterdam, The Netherlands
  • Registered: 2008-11-09
  • Posts: 14

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

Hi there, any news on this ? Thanks !

dlf's Website

8 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

Two questions:

- is your Mac OS partition set to be 'case sensitive'? This information is available via the Disk Utility. Select the OS HD on the left then click the Info button on the top right. The window now shows 'is case sensitive', default is no.

- could you send us a list of the apps in your application folder? Such a list can be retrieved by using the Terminal app with

ls -la /Applications >app_list.txt

Thanks.

Regards
Matthias Carstens
RME

MC's Website

  • dlf
  • dlf
  • ADAT user
  • Offline
  • From: Rotterdam, The Netherlands
  • Registered: 2008-11-09
  • Posts: 14

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

MC wrote:

- is your Mac OS partition set to be 'case sensitive'? This information is available via the Disk Utility. Select the OS HD on the left then click the Info button on the top right. The window now shows 'is case sensitive', default is no.

no

MC wrote:

- could you send us a list of the apps in your application folder? Such a list can be retrieved by using the Terminal app with ls -la /Applications >app_list.txt

yes, where would you like me to send this to ?

thank you,

dlf's Website

10 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: TotalMix FX 1.5 - FF400 - Question Mark Appears in Dock OSX

You can send it via the forum mailer, click on my name/Profile.

Regards
Matthias Carstens
RME

MC's Website