• Registered: 2018-09-26
  • Posts: 5

Topic: UFX mute on start up for about 6 mins

Hi,
after a few years of trouble free audio...two days ago, UFX started being mute on start up, as in no audio output from phones 9/10 11/12 or stereo main outs...despite all meters showing audio present. (obviously did the usual checks and balances with cables/phones etc)
audio plays out of monitor speakers ok from the DAW (screen monitor to be clear) .
Absolutely (famous last words..!), nothing seems out of place...no mutes active no talkback no solos..
and
if i wait 5-8 minutes the audio appears again?
This morning, audio dropped out for 5 mins mid session.
anyone care to make a suggestion.
I'm worried in case it's a precursor to something bigger.
regards

  • vinark
  • DAW Mastermind
  • Offline
  • Registered: 2009-06-05
  • Posts: 2,739

Re: UFX mute on start up for about 6 mins

Windows audio also? If yes try another computer, if there also it is indeed something bigger IMHO.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

3 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,443

Re: UFX mute on start up for about 6 mins

That looks like a dying power supply...

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2018-09-26
  • Posts: 5

Re: UFX mute on start up for about 6 mins

ok...
is that a specialised fix ?
DIY?
is there a recommended fixer near me?
Stroud/UK

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,705

Re: UFX mute on start up for about 6 mins

Please contact

Synthax Audio (UK) Ltd.
Salisbury Hall
London Colney
St. Albans
AL2 1BU
Phone: +44 (0) 1727 821 870
Fax: +44 (0) 1727 823 554
E-Mail: info@synthax.co.uk
Web: www.synthax.co.uk
Support:   www.synthax.co.uk/support
Service:   www.synthax.co.uk/support

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2018-09-26
  • Posts: 5

Re: UFX mute on start up for about 6 mins

for the record...new power unit installed...up and running but problem persists.
Writing to Synthax now