Topic: UFX II - No longer seen... Help Please - Please

All was going fine until I booted up yesterday.
UFX II was not recognized at all. TotalMix wouldn't start up.

Tried uninstalling/reinstalling driver etc.
Tried different ports.
Tried different cables.
Tried a second computer... same result....  (see photo below).

Feels like a hardware issue. The UFX II still shows signal coming in but no USB recognition.

Please help me!
Thanks!


https://i.ibb.co/bWZwBKZ/Screenshot-1.png

Re: UFX II - No longer seen... Help Please - Please

Not sure .. is the device perhaps in CC mode ?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: UFX II - No longer seen... Help Please - Please

ramses wrote:

Not sure .. is the device perhaps in CC mode ?

I checked that.
Nope.

It's a head scratcher


Thanks!

Re: UFX II - No longer seen... Help Please - Please

Any other suggestions before I send this back?

Re: UFX II - No longer seen... Help Please - Please

Try different computer or laptop. Roll back latest windows update.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: UFX II - No longer seen... Help Please - Please

Tried a second computer with a earlier W10 version.
Same result.

Jeff at Synthax suggested sending it back (it's 2 weeks old).

Re: UFX II - No longer seen... Help Please - Please

Then if possible an exchange for a new one at the shop if they go for that. Some do that for a limited period (1-4 weeks most of the time)

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632