Topic: Mal Functioning, noises, bad sound

Hello.

I run a Fireface UC on a Macbook Pro, High Sierra, Vs 10.13.6.
My RME Totalmix is mal-functioning, with the inputs keep moving even if no sound
is coming in, and with weird noises like these:

https://ln2.sync.com/dl/cbb506c80/b5zu7 … z-8f9yw2vd

I know it sounds like an update driver error, but i assure i did evertything right.
Could this be a Hardware mal-functiong? Please i need help.

Thank you.

Carlos

Re: Mal Functioning, noises, bad sound

Hello,

what exactly "keeps moving"? Can you test the unit with another computer?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Mal Functioning, noises, bad sound

Hi Daniel and thank you.
I have nothing sending signal to Ins 1 & 2, but the numbers
that stand below the buttons mute and solo, keep moving:
-72, -70,etc, like there is signal going in..

Did you heard the sound that i put in the last post?

Thank you

4

Re: Mal Functioning, noises, bad sound

At 192 kHz or higher gain that would be normal. The noise sound is very untypical, no clue where this is from. I doubt it's the unit unless the power cable is not plugged in all the way...

Regards
Matthias Carstens
RME

Re: Mal Functioning, noises, bad sound

Thanks, but it´s not that.
It does not appear ( the noise) in my listening, but appears when i record
or speak to someone online.

6

Re: Mal Functioning, noises, bad sound

Oline adds network and maybe even internet to your search...

Regards
Matthias Carstens
RME

Re: Mal Functioning, noises, bad sound

I´m sorry, i don´t understand what you mean with that.

Re: Mal Functioning, noises, bad sound

Which sample rate is the unit running at?

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Mal Functioning, noises, bad sound

I think it´s fine now. I had the MID COntrol Disabled.
Thank you very much.