1 Topic by enCiphered (edited by enCiphered 2021-02-19 17:07:41)

  • Registered: 2020-01-22
  • Posts: 34

Topic: Latest flash update for Fireface UFX+ is crashing my audio sessions

Today I installed the latest flash update (fut_mfusb3) for my Fireface UFX+ and since then nothing is working properly anymore.
Everytime I open an audiofile during a DAW session, after a few seconds the audio playback crashes and I have to restart my OS every time. The same when watchin a YT video.

I tried to go back to the previous flash version but nothing changed unfortunately.

Any help appreciated, I´m unable to get my work done right now

I´m on a windows 10 machine, latest build

UFX+
Nuendo, Reaper, Live, BWS
WIN 10, Intel Xeon E5 v3, ASUS Z10PE-D8 WS, Nvidia Quadro M5000
  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,181

Re: Latest flash update for Fireface UFX+ is crashing my audio sessions

Is the computer installing a Windows update in the background ?
Can you disconnect the computer from internet ?
Can you do a test on another computer, a Laptop or so ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2020-01-22
  • Posts: 34

Re: Latest flash update for Fireface UFX+ is crashing my audio sessions

1. No
2. Yes. And then, re-install or what do you mean?
3. Unfortunatelly I don´t have any

UFX+
Nuendo, Reaper, Live, BWS
WIN 10, Intel Xeon E5 v3, ASUS Z10PE-D8 WS, Nvidia Quadro M5000

4 Reply by waedi (edited by waedi 2021-02-19 19:48:22)

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,181

Re: Latest flash update for Fireface UFX+ is crashing my audio sessions

1 very good
2 You can uninstal the driver and reinstal it, why not.
i asked for being sure it is not the internet connection that makes problems.
Localizing the source of fail by getting rid of things that may be candidat, Ausschlussverfahren.
Transporting the fail and reproducing the issue is somehow standard strategy for overcome the issue.
3 May you can ask friends or borrow a Notebook for a test ?
Has your computer onboard audio ?
Can you enable onbord audio in the Bios and have listening a youtube video without the interface.
Just to see if the computer itself can play a video without crashing ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue