the selector knob technically still works. using an object, i can push in the knob and select just fine. when i glue the broken piece back on, i can rotate the knob with no issues.

the problem is that when the broken piece is glued on, there isn't enough of a gap between the knob and the plate to push the knob in.

bump....

any luck finding a replacement for the knob, leftech?

my UCX isn't under warranty anymore and  Synthax says they'd have to replace the encoder. they didn't give me a cost estimate, but i'm thinking it'll be more than i want to spend.

i don't care if it's the exact knob. i just want to find another knob i can fashion to superglue onto the stem i have left.

any suggestions on where to find something that could possibly work?

thanx cyrano!

now i just need to fashion a stem

Hello, I had the exact same problem with my fireface uc. I also saw a person selling his ucx for 500 € on willhaben because of the broken selector knob. The knob looked exactly like in the photo, with one part broken off. What I did, was the following:

Purchase a replacement encoder on rme.

https://www.rme-shop.com/acatalog/RME-- … -3534.html

plus the cap, because it was glued and i could not get it out.

https://www.rme-shop.com/acatalog/RME-- … ml#SID=113

THis is for UC, for UCX:

https://www.rme-shop.com/acatalog/RME-- … ml#SID=113

The parts came with PostNL out of the Netherlands, the ratings are very bad for this carrier, but I had absolutely no problems. Only thing is the tracking link does not work sometimes, so you have to enter your barcode on postnl tracking page

Then I saw, how the status changed. Can take up to 2 weeks, but better than no knob. Patience is key!

So then, the encoder and the cap came. The encoder normally gets soldered on the board but it still worked with the old knob (very loose and wobbly), so I though why not only put the one black part in. So I disassembled the encoder. I bent away the metal pins, disassembled everything. I cut the plastic (yes, you heard right. I cut it open with a knife) and got to the part I only needed. Then I put the new cap onto this part and put it into the hole and voila!!!! It worked. Now I have a working knob again and I am very happy not to have to pay repair costs which probably are high. I´d love to post some pictures of the process, but I am no admin. I also hope in the future RME will make solid knob solutions and find a better solution for this, because this knob breaks off a lot it seems. Especially with such an expensive device, I am disappointed that the knob breaks off so easily (I broke it off with my spinning chair) When I look at the audient id14 I had, never would there have been the possibility that the knob breaks off.

https://drive.google.com/drive/folders/ … fkl4IQMn2r

Here are the photos. You can see I disassembled the encoder and put the knob back into the UC and it works now. I hope this helps someone with similar problems.