• Registered: 2021-05-01
  • Posts: 2

Topic: Problems recognizing Fireface 800 BIG SUR 11.3

Hi Everyone.
Someone can help me.

My MAC has upgraded to BIG SUR 11.3 version, and I'm having trouble recognizing my FIREFACE 800 audio interface with my MINI MAC 2.6 GHz Intel Core i5 dual core, or I'm having problems with FIRECAFE 800 interface?

Is there any drive for that?

I really appreciate your help.

Thanks

2 Reply by waedi (edited by waedi 2021-05-01 18:31:25)

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,179

Re: Problems recognizing Fireface 800 BIG SUR 11.3

Please try this driver, may you delete all old drivers prior to install the new one.
Theoretically it should work without deleting old driver, but for having the computer clean i would do.

https://rme-audio.de/downloads/driver_fw_mac_340.zip

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,690

Re: Problems recognizing Fireface 800 BIG SUR 11.3

Did you follow the instructions in rme.to/mace?

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2021-08-12
  • Posts: 2

Re: Problems recognizing Fireface 800 BIG SUR 11.3

Finally I found the solution that works always!!!
I have a MacPro from 2010 with 12core 3.46GHz, running BigSur Version 11.4
First of all! Do not sell your Fireface 800!!
So here is the solution:
Connect your Fireface 800 to your Mac with a Firewire 800 cable or if you have a working thunderbolt card installed with the two apple adapters. Both will work.
Then do not turn on the Fireface 800 yet.
Turn on your Mac! (note: it is highly important that your Mac User Profile does not log in automatically!!!)
Once your Mac shows the login screen DO NOT LOGIN YET!!!
Now turn on the Fireface 800 and wait until the red HOST LED turns off!!!
Once the HOST LED is turned off, simply login to your Mac!
THAT'S ALL!
Do not ask me why, but this procedure works perfectly all the time.
And all functions of the Fireface 800 are available and working without a problem.

So, I hope it will also work for you guys!!!
Enjoy your Fireface 800! It should also work for the Fireface 400.

Regards
Velvet R.