Topic: Strange protocol effecting my channel outputs

Ok so my fireface 400 is getting old but it still sounds nice, however it’s developed a very weird quirk .. if I adjust any of the channel input or output volumes on the unit itself, instead of adjusting the volume it pans the channel instead! It means I can’t adjust the volume of the channel or headphone outputs volume from the unit.

Any idea what might have occurred?

Many thanks
Ryan

Re: Strange protocol effecting my channel outputs

I don't know what it could be, but if I were in your place, I would try to reload the latest available firmware and see if it gets back to working properly.

3

Re: Strange protocol effecting my channel outputs

The unit is set to Mono or Stereo control. Use the other setting and it will work.

Regards
Matthias Carstens
RME

Re: Strange protocol effecting my channel outputs

Hi Matthias please could you expand on your solution. I don’t remember changing any mono to stereo settings. Where would I find this setting? Thanks

5

Re: Strange protocol effecting my channel outputs

Select an output channel and hold the encoder button pressed. It changes from On to Off and vice versa. Scrolling through the channels you will see that in stereo mode (matching TotalMix FX) every second channel is skipped.

Regards
Matthias Carstens
RME

Re: Strange protocol effecting my channel outputs

Ok thanks I’ll get on that now. Your help is always appreciated

Re: Strange protocol effecting my channel outputs

All Sorted! A feature I did not know.