1 Topic by fenhio (edited by fenhio 2021-06-22 13:35:31)

  • Registered: 2021-06-22
  • Posts: 10

Topic: RME Babyface Pro FS Windows after MacOS issue

hi all!
I have issue with RME Babyface Pro FS. It worked well under windows, then I used it with MacOS - also ok
But then when I connect it back to windows - in audio devices it switch all audio outputs in loop

https://youtu.be/LVxkNGI7bV4

I have reinstalled drivers - it helped one time, but then again in same scenario I can not get it working.
May be it switched to special 'Mac' mode? (I did not switch it manually)
Is there hardware reset on device?

2 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,438

Re: RME Babyface Pro FS Windows after MacOS issue

Not seen before. But such an instability asks for checking power. Use a different USB port, a different USB cable and/or a real external power supply.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

it is not really instability.
It tries to activate devices in loop, tried different ports and cables.
To reproduce - try to use device in Windows then GarageBand in MacOS, and then connect to Windows with installed drivers

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

any help on this topic? how to make RME live again?

  • mkok
  • DAW Mastermind
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  • Registered: 2020-11-04
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Re: RME Babyface Pro FS Windows after MacOS issue

Have you taken it back out of cc mode after using it on the Mac?

Babyface Pro Fs, Behringer ADA8200, win 10/11 PCs, Cubase/Wavelab, Adam A7X monitors.
  • Jeff
  • Jeff
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  • Registered: 2007-05-21
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Re: RME Babyface Pro FS Windows after MacOS issue

Your report sounds like the USB pins are not making a solid connection.

Please make sure the right angle USB plug is FULLY snapped in on the side of the unit. It can be a little tight at first, so you may need to use more force than expected.

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

thank you for reply, but it not looks like problem of cables.
same cables works well on MacOS

https://youtu.be/9Jv2ImSs7js

problem seems to be related of using device on Windows After MacOS.
Can you please try to reproduce it?

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

also in case cable problem - audio devices would blink in Device Manager as well

but here you can see they are stable in Device Manager,
https://youtu.be/duXeWYM3KWU

cables in RME are really solid built

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

switching to Class Compilant mode and back not helps. In CC mode - Windows not see it, in non CC it start looping as described

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,693

Re: RME Babyface Pro FS Windows after MacOS issue

Have you tried this with another USB cable, another USB port, and external power supply for a test?

Regards
Daniel Fuchs
RME

RME Support's Website

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

I just tried to use same cable to connect to MacBook - and it works great

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

and tried other cable to connect to Windows - same problem

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

may be something wrong with Windows? When it happens first time - I reinstalled drivers and it helps.
Is there a way to get Windows system logs to see what happens there?

  • Registered: 2021-06-22
  • Posts: 10

Re: RME Babyface Pro FS Windows after MacOS issue

issue solved by rebooting windows with RME connected. Thank you