Topic: Sporadic Pops and Clicks - UFX II
Hello, so - I've recently encountered an issue that I can't seem to solve and wanted to voice it here to see if anyone else has encountered this before. I haven't been able to replicate it yet and there doesn't seem to be a pattern which is the worst part of troubleshooting this.
The issue is I sporadically get pops and clicks that happen anywhere from 9 minutes apart to 30 minutes apart if not longer.
Testing:
Using: Windows 10, Cubase 9, UFX II, Sonarworks, Audio Technica ATH M50X
I've ensured that the UFX is plugged into a USB 2 port and still the pops and clicks persist.
I've changed the buffer size to 512 in MADIface. Still persists.
I've changed the battery setting in Windows to 100% at min and max as per another post I found here on this topic.
I also use Sonarworks occasionally and have the systemwide version running usually. I've found that the pops and clicks persist with and without it running. (Leads me to think Windows, UFX, or Headphones are at fault)
I have run tests recording in Cubase and have found that the pops and clicks do not appear in recordings. (rules out UFX II as you'd expect the pops and clicks to be present - leads me to Windows or Headphones)
I've tested the UFX II with another device (Surface Pro 7) and there are still pops and clicks
The pops and clicks don't seem to be visible in TotalMix though I'm not certain of this as I haven't been able to catch it yet (leads me to believe the headphones are at fault)
I've used the headphones without the UFX via 3.5mm Jack into a phone for an extended period and there are no pops and clicks. This makes me think that the headphones aren't at fault and that it may be the Headphone Outs on the UFX. (both tested and same issue in each)
Can anyone offer any advice? I think the next test is to try some other headphones but at this time these are my only pair (they've served me well, I didn't think to buy any more pairs before now and I wanted to learn one pair well instead of building a collection.) I'm really hoping it isn't my UFX but wanted to ask here just in case there was anything else I could try before I go and buy another pair of headphones.
Look forward to hearing from you guys and thanks in advance.