Topic: Thank you, RME (from a Fireface 800 owner)
I just wanted to stop by and post a sincere heartfelt THANK YOU for your steadfast support of this great interface over the years.
What an amazing piece of hardware this has always been for me, just insanely-reliable and sounding great.
Leaving HW aside for a moment, your software support (even on a legacy device like this) has been equally amazing and best-in-class, in my experience.
Not long ago I tossed my TB to FW adapter, replacing it with a PCI chassis approach (enclosure w/ TB3 ports and PCI card slots) and was able to further improve the portability of my FF800 across all my newer TB3 Macs.
Such a solution is a bit more complex than the TB2-to-FW dongle I had, but for my purposes & use-case it has been better and ensures at least a couple more years of use. So imagine my surprise & delight when I learned that you put out a v3.40 driver for Mac OS Big Sur compatibility!!
I have no idea if my TB3 --> PCI chassis would work in an M1 Mac, and I'll be Mac Pro Intel for a few years to come so it won't much matter. But I do have an M1 Mini, so I might just have a go for fun one day. If it works, I'll know it's all because of you guys.
So just wanted to say thanks, again. I remain amazed & grateful that you guys supported the FF800 userbase so long after subsequent (and equally amazing) Thunderbolt solutions replaced it.
I'm a customer for life and recommend you to everybody I talk to in audio, there's just nobody else with such a great post-purchase fanatical product support experience. So, thank you RME product & software engineers.
Thank you again, RME team, for all your support and happy holidays and happy new year.
J. West
Texas USA