Topic: [Solved] Tons of USB Diagnosis errors (UFX+)
Hello, I've been doing some work online and have noticed a correlation between internet activity and brief dropouts, which have caused a big spike in USB Diagnosis errors in MADIface settings. I can replicate this easily using the tests below.
It's a Sunday, and I'm doing my utmost to stay awake with coffee to debug this! I'd very much appreciate any input from people. Even as a techie this has me a bit stumped.
Here are some specs, environment and test information:
Windows 11 64-bit
Intel i7 12700k
ASUS Prime Z690-P WiFi D4
Corsair 32GB DDR4 3200MHz
Sonnet Allegro PCIe USB 3.0 (Fresco Logic)
-UFX+ with latest driver version 0.9747, ESS chip (latest firmware version 67) running over USB 3.0
-Latest Windows 11 build
-High performance power plan enabled
-UFX+ connected to Sonnet USB 3.0 port
-44.1 KHz sample rate
-Ethernet: Realtek Gaming 2.5GbE Family Controller
I opened Firefox, and began streaming audio from a random YouTube video. I then opened the MADIface settings dialog, and in approx 10 minutes it reported USB errors, gradually increasing. The audio stopped briefly and errors were reported in the first and second brackets of USB Diagnosis, i.e. x | y | 0. I have easily replicated this across different browsers.
Another thing to mention is it reports 'USB FIFO error' frequently when starting the audio stream or during dropouts
To directly compare, a heavy session in Ableton at 32 samples produced no errors in the settings dialog after leaving the track running for over 30 minutes.
My first thoughts are some network devices interfering. I know how sensitive Windows is with real-time audio and networking.
Short of hunting down alternative network drivers, does anyone have any suggestions? This is pretty annoying, and I can't put direct blame on the Fresco USB card or cables given I've tried various ports and cables.
Error image examples (from settings dialog):
Troubleshooting I’ve done (with no effect):
-Debugging with LatencyMon - no high latency reported or direct correlation with USB errors/dropouts
-Set to highest buffer size
-Uninstalled Realtek Audio drivers
-Disabled and uninstalled Intel Bluetooth & WiFi drivers
-Tried different USB ports and cables
-Tried different internet browsers
-Made sure Windows is fully updated
-Made sure chipset/motherboard drivers are fully updated
-Reinstalled UFX drivers