Topic: flash update not working

Hello

My OS had a problem I needed to bring my laptop to the shop to reinstall OS and Totalmix after that didn't open anymore, I see that my current revision is 360 and the new is 361 so I downloaded the RME USB FLASH TOOL on the website to update it as Totalmix's window doesn't show up anymore BUT when I click update nothing happens only the "quit" and the "fireface serial number" blinks but it doesn't seem to load anything

can someone help please ? in the meantime I can not use my FIREFACE UFX

I'm on macOS high sierra 10.13.6

thanks

Re: flash update not working

please I have a very urgent production to submit at the end of the week, what am I supposed to do

Re: flash update not working

The totalmix software is with the drivers for UFX

Have you tried reinstalling the drivers,

Re: flash update not working

of course I tried to reinstall everything...
I did it twice but then I saw that I needed the USB flash update too which is impossible to do as it doesn't update anything so my totalmix still doesnt open

5

Re: flash update not working

Why you think you need the firmware update?

Can you open the Fireface USB Series Settings dialog to control the unit?

Regards
Matthias Carstens
RME