• Registered: 2008-11-25
  • Posts: 3

Topic: Where to send FireFace 800 for repair??

I looks like the power supply to my 800 is gone and I need to send it in for repair.
Can anyone tell me how to do this and who to contact?
I live in Atlanta, Ga USA.

Thank you
Naim

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,776

Re: Where to send FireFace 800 for repair??

Please contact Synthax US.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • RobC
  • New member
  • Offline
  • Registered: 2010-12-08
  • Posts: 7

Re: Where to send FireFace 800 for repair??

Chrome (and Firefox) reports that www.synthax.com as being "dangerous".    Got a link that doesn't trigger the malware warning?

----------
Chrome:

"Warning - visiting this web site may harm your computer!"

http://safebrowsing.clients.google.com/ … p;hl=en-US

What happened when Google visited this site?
Of the 36 pages we tested on the site over the past 90 days, 3 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2010-12-09, and the last time suspicious content was found on this site was on 2010-12-09."
------

I hope this is a false positive, in any case somebody should let the site owner know

  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,665

Re: Where to send FireFace 800 for repair??

Yes, we are aware and working on getting this taken care of. You can send me an email - click the link to the left under my name. Include the serial number of the FF800, your return address and phone number.

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website