Topic: X touch one causes digital glitch

Hi,

I’m using an x touch one DAW controller, and noticed when DI recording guitars there is a digital ‘clip’ or glitch occasionally on the recording.

If I disconnect the x touch, it’s fine.

Anyone any clue what would cause the issue. It seems the x touch is placing a load somewhere whereby the UFX / DAW can’t cope?

I’ve had apple on the phone for 90 mins and can’t identify why this is the case.

2023 Mac Studio
RME fire face UFX ii

Thanks in advance, always appreciate the help.

Re: X touch one causes digital glitch

Was the power connector wiggling in the X-touch ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: X touch one causes digital glitch

No, it's on a desk etc, no wiggling.