• caton
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  • Registered: 2022-06-28
  • Posts: 4

Topic: Arc USB not recognized (used with UCX) Windows 10

Hi,

My arc USB stopped working : when I plug it in my PC all the lights are dim lit but nothing happens, it doesn't control anything. I've tried:
- Updating drivers
- Updating UCX firmware
- Plugging into another computer : plugged it on my mac and tried installing the sysex update but the installer doesn't recognized the acr usb. I get the message ARC USB not found press talbalk and im for programing mode which I did but no success.

No windows update has been done to my knowledge.
The ARC USB doesn't even appear in device manager. All USB are on and working properly and no other midi device is connected.

  • Registered: 2017-03-03
  • Posts: 7

Re: Arc USB not recognized (used with UCX) Windows 10

Did you ever get yours working again? Mine just started acting the same way.

  • caton
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  • Registered: 2022-06-28
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Re: Arc USB not recognized (used with UCX) Windows 10

tuckie wrote:

Did you ever get yours working again? Mine just started acting the same way.

I sent it back to the store which I bought it from and they sent me a new one hmm