1 Topic by TMV (edited by TMV 2023-07-05 10:22:17)

  • TMV
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Topic: Problems playing multichannal windows audio on ff-400

Hi all,
I use my ff400 for playback only. Most of the times using SPDIF with asio drivers. The stereo signal is split using Hand Loose Convolver and sent to  8 outs. This works fine, occasionally I need to play from my computer, W10, routing all sounds to v-cable as player through the HLC. It used to work fine. For some reason now I only have an option to use 2 channels and not all 8. See images.
When it worked it looked like this on HLC
https://imgur.com/9QzvZlb
Notice that in windows sound it says RME speakers.
Now for some reason (I didn't change anything) it looks like this:
https://imgur.com/wiC9v07
Now windows sound has 2-speakers RME
https://imgur.com/G81M7Ud
Hope the screen shots are viable.

Thanks,

  • waedi
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Re: Problems playing multichannal windows audio on ff-400

The screenshots are not directly available.
Please provide a direct link.
Open the images in your browser and right-click the image, copy image address, provide this link.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • TMV
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Re: Problems playing multichannal windows audio on ff-400

I edited the links, hope it works now. It is very annoying that you can't just upload images to this forum like in any other user forum.

  • Registered: 2016-06-14
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Re: Problems playing multichannal windows audio on ff-400

Could be caused through a Windows update maybe?
How many channels are enabled in WDM settings?
Doesn’t it work with ASIO?

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Mac mini M1 - Macbook pro - iPad Air2
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Re: Problems playing multichannal windows audio on ff-400

You'll need to make the links publicly accessible. Or use a service like Imgur.

Regards
Daniel Fuchs
RME

RME Support's Website

6 Reply by ramses (edited by ramses 2023-06-12 14:47:48)

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Re: Problems playing multichannal windows audio on ff-400

TMV wrote:

I edited the links, hope it works now. It is very annoying that you can't just upload images to this forum like in any other user forum.

Your pics are still not accessible. As a side note on your comment: having a "bloated" forum like Steinberg is also no fun...

Here is an intro to this topic and why I regard Dropbox as useful, hope it helps.

https://www.tonstudio-forum.de/blog/Ent … rum-EN-DE/

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14
  • TMV
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Re: Problems playing multichannal windows audio on ff-400

OK. I have changed to Imgur. Hope it will be available now. Any help will be appreciated.

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Re: Problems playing multichannal windows audio on ff-400

Anyone?

9 Reply by waedi (edited by waedi 2023-06-17 21:05:58)

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Re: Problems playing multichannal windows audio on ff-400

These are the three images :

https://i.imgur.com/9QzvZlb.jpeg

https://i.imgur.com/wiC9v07.jpeg

https://i.imgur.com/G81M7Ud.jpeg

You have to open the imgur link in your browser, right-click the open image and copy image address.
Put that image address into the post between image tags

It looks like this :
https://i.ibb.co/pw3j9ys/Bildschirmfoto-2023-06-17-um-21-13-50.png

The image tags got created from clicking the image icon :
https://i.ibb.co/BLWXp9r/imgtag.png

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

10 Reply by TMV

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Re: Problems playing multichannal windows audio on ff-400

OK. thanks a lot! This unusually cumbersome process should be better explained in the sticky notes. Not you job of course.
Any idea on the issue itself?

11 Reply by MC

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Re: Problems playing multichannal windows audio on ff-400

Did you set the Speaker to be an 8 channel playback device? Configure button in Sound panel.

The 2 in front of the name has no meaning for this case, ignore it.

Regards
Matthias Carstens
RME

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12 Reply by TMV (edited by TMV 2023-06-18 19:18:59)

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Re: Problems playing multichannal windows audio on ff-400

You mean in windows audio? not sure what to do as v-cable needs to be the default playback device. Also I have tried to add WMD devices in the RME settings and they don't appear under windows sound. Strange

  • waedi
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Re: Problems playing multichannal windows audio on ff-400

TMV wrote:

OK. thanks a lot! This unusually cumbersome process should be better explained in the sticky notes. Not you job of course.
Any idea on the issue itself?

On the issue itself I can't help, Mac-Nerd myself your software combination is to me mystery.

The image upload process is how it works everywhere in every forum I know.
An upload function would have the risk of getting hacked or blocked by spam flood.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

14 Reply by TMV (edited by TMV 2023-07-05 10:09:14)

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Re: Problems playing multichannal windows audio on ff-400

I am not sure if this relates to my issue or not. But I can't seem to add WDM devices anymore. See picture. I tried to add 4 devices but they were not added. Also I see an error 41. Not sure what that means.

https://imgur.com/g8L5gAj
https://i.imgur.com/g8L5gAj.jpg

Thanks,

  • Registered: 2016-06-14
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Re: Problems playing multichannal windows audio on ff-400

TMV wrote:

I am not sure if this relates to my issue or not. But I can't seem to add WDM devices anymore. See picture. I tried to add 4 devices but they were not added. Also I see an error 41. Not sure what that means.

https://imgur.com/g8L5gAj
https://i.imgur.com/g8L5gAj.jpg

Thanks,

What options can you see when you click on 'WDM devices' in the RME Fireface settings app?

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2

16 Reply by MC

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Re: Problems playing multichannal windows audio on ff-400

How long does it take on your computer to start the Windows Sound control panel?

Changing the number of WDM devices might need to change the sample rate for the change to take effect.

Regards
Matthias Carstens
RME

MC's Website

17 Reply by TMV

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Re: Problems playing multichannal windows audio on ff-400

Window sound starts pretty quickly. The thing is even when I change the clock to internal the sample rate is still grayed at 96khz. Any idea why is that? what is the meaning of Error 41?

18 Reply by MC

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Re: Problems playing multichannal windows audio on ff-400

Something is streaming = blocking the WDM device = no settings can be changed. Might be the VB cable if it is connected to the FF400 I/O.

You have 41 transmission errors on USB, not Error 41.

Regards
Matthias Carstens
RME

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19 Reply by TMV

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Re: Problems playing multichannal windows audio on ff-400

OK thanks, I will look into it. do you think that this is the reason why I can't add WDM device? Also this if a Fire-Wire device how can I have a USB error?

20 Reply by ramses (edited by ramses 2023-07-05 17:40:17)

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Re: Problems playing multichannal windows audio on ff-400

TMV wrote:

Also this if a Fire-Wire device how can I have a USB error?

Obviously a typo.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14

21 Reply by TMV

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Re: Problems playing multichannal windows audio on ff-400

MC wrote:

Something is streaming = blocking the WDM device = no settings can be changed. Might be the VB cable if it is connected to the FF400 I/O.

You have 41 transmission errors on USB, not Error 41.

So the convolver was blocking the WDM device. After shutting it down I could add WDM devices. Configuring the RME speakers in windows sound to 7.1 solved my original issue and now the convolver can be configured to output to all 8 channels. I still get pops on playback despite having both v-cable, RME and convolver set to the same sample rate and buffer but that is probably not an RME issue.

Thanks for the help!