• Registered: 2023-09-06
  • Posts: 11

Topic: Trouble shooting UCX II [noob]

I'm trying to use my new fireface UCX II but I can't make heads or tails of how to use it so far. I'm going to be using it with a mid 2014 Macbook Pro running Big Sur OSX and logic pro X as my DAW. Also my headphones are Audio-Technica M50x.

I'm trying to use it without plugging it into my mac or the time being - to trouble shoot it - it's my understanding that I should be able to plug in a guitar or a microphone and my headphones and I should be able to hear the signal through my headphones without the need for it to be plugged into the computer yet (or am I wrong?)

At the beginning I wasn't even getting a reading on the LCD screen, after messing around with the settings I managed to get it to work on one of the line. instrument channels... but I don't hear anything on my headphones still.

Also so far when I have plugged it into the computer, totalmix doesn't seem to be getting the guitar signal even though the interface lcd screen is showing the guitar signal when I strum.

2 Reply by waedi (edited by waedi 2023-09-08 14:38:05)

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,489

Re: Trouble shooting UCX II [noob]

In MacOS System Preferences - Security & Privacy - Microphone : Is Totalmix listed and enabled ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2023-09-06
  • Posts: 11

Re: Trouble shooting UCX II [noob]

waedi wrote:

In MacOS System Preferences - Security & Privacy - Microphone : Is Totalmix listed and enabled ?

No it isn't.

But I was asking - before going that far - if I should be able to hear the sound on the interface without plugging it into the computer

4 Reply by waedi (edited by waedi 2023-09-09 05:34:03)

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,489

Re: Trouble shooting UCX II [noob]

You have to go even more far !
You have to read the user manual, page 51 is about standalone function.
It is possible to do monitoring without computer.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2016-06-14
  • Posts: 1,142

Re: Trouble shooting UCX II [noob]

waedi wrote:

…
You have to read the user manual, page 51 is about standalone function…

Maybe better to begin at page 1.
In my opinion it’s simply impossible to use such a device without reading the manual.
For the guitar there’s a gain on the instrument input. Maybe it’s fully closed at the moment? Then the particular channel has to be open for the headphone mix (TotalMix is like a multi-submix system) …

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2