• matts
  • New member
  • Offline
  • Registered: 2017-09-20
  • Posts: 1

Topic: How can I remove a serial number from the device listing?

I have one FireFace UCX, but when I connect it to my computer, TotalMix shows _two_ devices with different serial numbers in the device listing (in the top right corner of TotalMix): the other serial number is correct, but the other is "12345678".

How can I remove the device called "12345678" from the listing?

When there are these two devices listed, and I load a Workspace, most of the time the Workspace is loaded to this non-existing device called "12345678", and not my real device.

2 Reply by MC

  • MC
  • MC
  • Administrator
  • Offline
  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: How can I remove a serial number from the device listing?

Restart TM FX. Is one of them an Offline Device, manually added? Then delete it in the respective TM FX dialog.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2023-09-28
  • Posts: 1

Re: How can I remove a serial number from the device listing?

Hi Matthias,

Thanks, now I found the way to get rid of this strange phantom device!

(Replying from my private account, as I was suddenly unable to log in to my work account.)

matts