1 Topic by hfasher (edited by hfasher 2023-09-29 07:21:27)

  • Registered: 2020-01-24
  • Posts: 11

Topic: UFX Blank Screen

Hello, I have the latest drivers and updates for my UFX. Recently when I turn it on the screen is either blank white or black with color pixel distortion. The audio seems to be unaffected. If I switch on and off a few times it will load normally. Is there something I can do about this? It happens regardless of whether or not my computer is on.

Many thanks for any help,

Hugh

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,544

Re: UFX Blank Screen

...black with color pixel distortion...
Sounds interesting, may you ad a foto ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: Haimhausen
  • Registered: 2012-04-02
  • Posts: 239

Re: UFX Blank Screen

There is nothing you can do. It's a hardware fault of the display (board). Unfortunately the device needs service.
Please contact your local distributor for service options.

Regards,
Audio AG Support

Audio AG Support's Website

  • Registered: 2020-01-24
  • Posts: 11

Re: UFX Blank Screen

Thank you for your reply. It's good to know. As the audio isn't affected and it's my home setup I'm not that fussed. I'll contact my local dealer next period of downtime.


Cheers,

Hugh