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RME User Forum → FireWire & USB series → USB Diagnostics errors?
Hi, I'm running an RME Fireface UFX 11, all up to date. Owned about 4 or 5 years. In recording some bass guitar into input 9 direct in on the Instrument option I'm getting these little tiny static clicks. This led me to look around and I've noticed that the MADIface Series Settings panel/ menu is showing "16 err" under the USB Diagnostics section.
Is this referring to errors?
yes
In these years did you update the firmware and driver ?
What is the firmware version ?
@waedi: I think you are on the wrong track. 16 .. doesn't it ring a bell .. crc16 checks ?
Look at the screenshot:
You have to differentiate between counters and the types of CRC checks. Any of these counters should be zero according to RME. In this screenshot, all error counters of all checks are at zero, as it needs to be.
@blinky: please post a screenshot or check yourself, now you see where the counters are. I am pretty sure you looked wrong and with "16" you refer to "crc16-checks", but the counters are most likely (hopefully) zero.
yes
In these years did you update the firmware and driver ?
What is the firmware version ?
I believe the firmware and driver are the most up to date ones. I can double check but I'm quite sure they are the latest.
@waedi: I think you are on the wrong track. 16 .. doesn't it ring a bell .. crc16 checks ?
Look at the screenshot:
You have to differentiate between counters and the types of CRC checks. Any of these counters should be zero according to RME. In this screenshot, all error counters of all checks are at zero, as it needs to be.
@blinky: please post a screenshot or check yourself, now you see where the counters are. I am pretty sure you looked wrong and with "16" you refer to "crc16-checks", but the counters are most likely (hopefully) zero.
Mine is different. If I can post an image I will. I'm not sure how to post an image.
Upload your image to a image-online-provider like this : https://imgbb.com
and post the link.
The screenshot from post 3 is not showing up, only a small blue square with a question mark inside.
Upload your image to a image-online-provider like this : https://imgbb.com
and post the link.
The screenshot from post 3 is not showing up, only a small blue square with a question mark inside.
Hey thanks. I can see the image in post #3, no probs. Here's my image...if it uploads:
It's not different as such (no USB 3 errors on a USB2 connection), and shows 0 errors.
It's not different as such (no USB 3 errors on a USB2 connection), and shows 0 errors.
Hi MC. Are you saying I've got the Fireface plugged into a USB2 jack on my PC? And also that there are no USB2 errors? What does the "16 err" refer to?
MC wrote:It's not different as such (no USB 3 errors on a USB2 connection), and shows 0 errors.
Hi MC. Are you saying I've got the Fireface plugged into a USB2 jack on my PC? And also that there are no USB2 errors? What does the "16 err" refer to?
Why don't you take a look at my screenshot in my previous post #3.
It really says "unambiguously" what a counter is and what a type of CRC check is.
Don't you see it, the pictures with the explanation and the red arrows?
Also note the spelling and the blanks.
It has already been said that there are CRC5 and CRC16 checks and now please take another close look. If necessary google for crc5 and crc16.
Example:
0 crc5/16 err
"Zero" crc5/crc16 errors
^---- counter
^------- types of crc check
blinky wrote:MC wrote:It's not different as such (no USB 3 errors on a USB2 connection), and shows 0 errors.
Hi MC. Are you saying I've got the Fireface plugged into a USB2 jack on my PC? And also that there are no USB2 errors? What does the "16 err" refer to?
Why don't you take a look at my screenshot in my previous post #3.
It really says "unambiguously" what a counter is and what a type of CRC check is.
Don't you see it, the pictures with the explanation and the red arrows?Also note the spelling and the blanks.
It has already been said that there are CRC5 and CRC16 checks and now please take another close look. If necessary google for crc5 and crc16.Example:
0 crc5/16 err
"Zero" crc5/crc16 errors
^---- counter
^------- types of crc check
Thanks ramses. I apologize. I'm trying to understand. Did you see the screenshot I posted in post #7?
Your screenshot shows 0 0 0 USB Diagnosis. Mine shows I 0 I
Again though, apologies in advance for not fully understanding.
ramses wrote:blinky wrote:Hi MC. Are you saying I've got the Fireface plugged into a USB2 jack on my PC? And also that there are no USB2 errors? What does the "16 err" refer to?
Why don't you take a look at my screenshot in my previous post #3.
It really says "unambiguously" what a counter is and what a type of CRC check is.
Don't you see it, the pictures with the explanation and the red arrows?Also note the spelling and the blanks.
It has already been said that there are CRC5 and CRC16 checks and now please take another close look. If necessary google for crc5 and crc16.Example:
0 crc5/16 err
"Zero" crc5/crc16 errors
^---- counter
^------- types of crc checkThanks ramses. I apologize. I'm trying to understand. Did you see the screenshot I posted in post #7?
Your screenshot shows 0 0 0 USB Diagnosis. Mine shows I 0 I
Again though, apologies in advance for not fully understanding.
I think this is related to what MC told in post #8.
You have an USB2 interface (UFX II), I have an USB3 interface.
In the 1st line of counters there are three counters for USB3 separated with a "|" symbol.
c | c | c
For USB2 it seem to be only 1 counter in the middle, and the counters which are not applicable for USB2 are represented by a "-".
- | c | -
blinky wrote:ramses wrote:Why don't you take a look at my screenshot in my previous post #3.
It really says "unambiguously" what a counter is and what a type of CRC check is.
Don't you see it, the pictures with the explanation and the red arrows?Also note the spelling and the blanks.
It has already been said that there are CRC5 and CRC16 checks and now please take another close look. If necessary google for crc5 and crc16.Example:
0 crc5/16 err
"Zero" crc5/crc16 errors
^---- counter
^------- types of crc checkThanks ramses. I apologize. I'm trying to understand. Did you see the screenshot I posted in post #7?
Your screenshot shows 0 0 0 USB Diagnosis. Mine shows I 0 I
Again though, apologies in advance for not fully understanding.
I think this is related to what MC told in post #8.
You have an USB2 interface (UFX II), I have an USB3 interface.In the 1st line of counters there are three counters for USB3 separated with a "|" symbol.
c | c | cFor USB2 it seem to be only 1 counter in the middle, and the counters which are not applicable for USB2 are represented by a "-".
- | c | -
Understood. Thanks ramses.
You're welcome.
It would be great to pin some version of this explanation, since the product documentation doesn't adequately explain the meaning of the USB Diagnosis.
I also misread the second line, "0 crc5/16 err/ xxx.x min" thinking it meant 0 crc5 errors / 16 of some other error / in xxx.x minutes of operation. Glad to know it's 0 CRC5 or CRC 16 errors.
BTW, the screenshot link in Post #3 by ramses is broken for me. (The screenshot in Post #3 by blinky looks exactly like mine.)
It would be great to pin some version of this explanation, since the product documentation doesn't adequately explain the meaning of the USB Diagnosis.
I also misread the second line, "0 crc5/16 err/ xxx.x min" thinking it meant 0 crc5 errors / 16 of some other error / in xxx.x minutes of operation. Glad to know it's 0 CRC5 or CRC 16 errors.
I think you should differentiate between things that really need to be explained in a manual and things that should be assumed to be known or at least easily recognizable or googleable (what a word).
Otherwise, you'll quickly find yourself in a technical manual having to explain a bunch of terminology, which in total blocks your view of the essentials.
Then sorry, but I really don't understand what the difficulty is in reading this correctly. The "Syntax" is pretty clear:
counters are separated from the counter-type by a space
counter-types (e.g. crc5, crc16, crc32 ) are fixed terms, types of CRC checks. You can even google them). After looking at them for a while, you should easily notice that these numbers never change, regardless of when you look at them. Because the number belongs to the name of the counter.
if the counter-types are separated by a slash (e.g., “0 crc5/16”), then it should also be clear that it is a common CRC error counter for both "crc5 and crc16" errors. This is the usual notation of our all written language.
BTW, the screenshot link in Post #3 by ramses is broken for me. (The screenshot in Post #3 by blinky looks exactly like mine.)
The screenshot is visible. I assume the issue is your internet browser. Which one do you have? Try another one.
I think you should differentiate between things that really need to be explained in a manual and things that should be assumed to be known or at least easily recognizable or googleable (what a word).
What Google search term would get me to an explanation of "- | 0 | -"?
Otherwise, you'll quickly find yourself in a technical manual having to explain a bunch of terminology, which in total blocks your view of the essentials.
If an extra sentence in a 118-page PDF is too much, then at least a sticky topic here on the forum would be helpful. There's probably enough information already in this topic, and it just needs someone to edit into a concise summary and an admin to stick a pin in it.
The "Syntax" is pretty clear:
That may be because you're looking at the settings dialog on your own (presumably USB 3) device. It's different and much less clear on USB2 devices. The "/" character serves two purposes in that syntax.
The screenshot is visible. I assume the issue is your internet browser.
It turned out to be that my VPN took issue with the embed from Dropbbox. I was able to view on a different device.
ramses wrote:I think you should differentiate between things that really need to be explained in a manual and things that should be assumed to be known or at least easily recognizable or googleable (what a word).
What Google search term would get me to an explanation of "- | 0 | -"?
I meant for crc, crc5, crc16, crc32.
Check ADI-2 Pro FS R BE manual ch 24.1: "USB Diagnosis shows specific USB transmission errors (CRC5/16, usually 0) and general errors. If the unit detects a record or playback error the number shown will no longer be 0. An audio reset is performed automatically. The counter is reset on start of playback/record".
If you do not get the point that the numbers 5, 16 (and 32) are no counters, then further discussion is useless.
"- | 0 | -" is under USB Diagnosis. From context also an error counter for sure, otherwise it would rapidly increase.
What needs to be explained more? Only zero packets are acceptable. Audio packets can't be re-transmitted, makes no sense "by nature".
Check ADI-2 Pro FS R BE manual ch 24.1
What?!? Why would I check the manual for a product I don't own that hasn't even been mentioned in the thread?
What needs to be explained more?
I don't need any further explanation, but the fact that OP blinky and I both had trouble interpreting the documentation on this issue suggests that others will have the same question which could easily be pre-emptively answered. I'm not saying that you personally are in any way responsible for helping anyone, especially me.
Thought you have ADI-2 Pro, had it wrong in my mind.
Then pls check your UFX II manual, there are two chapters with similar / same content: 7.1, 40.3.
RME User Forum → FireWire & USB series → USB Diagnostics errors?
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