GussySound wrote:It's SIMPLECOM EC312
Your Simplecom EC312 USB3 card seems to use an ASMedia ASM1142.
ASMedia controllers (especially the older ones) are known to have issues with USB3 transfer modes.
See manual chapter 40.3 USB Audio
"ASMedia: not compatible. Newer versions and hubs are partly compatible.
Fresco USB 3 chip: fully compatible (among others)."
So it is likely that your problems are based on that ASMedia controller. Newer ones seem to work.
I have cards with ASM2142 and ASM3142 (2017) that also worked. But I made only quick tests of maybe half an hour.
I still prefer cards with FL1100 chip and can recommend them because they are supported according to RME and I made good long-term experience with them.
Sonnet cards with FL1100 controllers have often been recommended in this forum and have helped well in similar cases. Unless there were perhaps other things behind the audio dropouts, which cannot be completely ruled out.
GussySound wrote:Sonnets are pretty expensive here, in Australia
I think in the end the results are more important, and compared to the UFX III itself, the cost is pretty low.
This card costs here in Germany around €58 which is a reasonable price for a card of higher quality. This is around 96 AUD.
https://www.heise.de/preisvergleich/son … 48037.html
A few additional comments from my side:
For the reliable operation of a USB recording interface, you simply have to use a controller in which the USB transfer mode for audio transport is implemented in conformity with the standard / without errors.
If this is not the case, then it may still work for pure data transport because other transfer modes are used and because retransmits are possible.
Audio transmission is like telephoning over a network (VoIP). The transmission simply has to work, as nothing can be repeated with voice or video.
If the controller has a fault, which can happen, then even a driver cannot fix it.
Example: TI XIO2200A. Such problems have also occurred with FireWire, even with the highly praised controller chips from Texas Instruments. The XIO2200A was installed on many cards. The XIO2200A chip used an interrupt handler that was unable to reliably handle the interrupt requests from FireWire devices. This caused the chip to sometimes miss interrupts, resulting in audio dropouts and other audio issues. The issue was particularly pronounced in systems with high CPU utilization.
So, it is better to invest in quality at this point, if the basis (error-free transmission) is not guaranteed, then issues are inevitable.
Also important: quality cables with good plugs
See also manual chapter 40.3 USB Audio.
To identify issues in that matter, you can activate CRC checks in the driver by keeping the driver setting window open.
If the CRC counters stay at zero, then you have no issue.
Good USB3 cables you can get from Lindy at a fair price according to the quality. They have 3 shields. Up to 3m is allowed according to the standard. I am using these cables without any issues since years:
https://www.lindy.de/3m-USB-3-2-Typ-A-a … ;ci=800504
BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14