Topic: Fireface UC on osx 14.2.1

Hi,
I updated my mac on Sonoma 14.2.1, and i just can't make my fireface Uc work.
I followed the specific instructions for my system.
One strange thing is that when i try to launch the firmware update, absolutely nothing happens.
Any idea ?
Thanks

Re: Fireface UC on osx 14.2.1

This is a known dilemma.
You have to perform the fut - on another computer with a working driver.
Any older mac or any Windows box.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: Fireface UC on osx 14.2.1

waedi wrote:

This is a known dilemma.
You have to perform the fut - on another computer with a working driver.
Any older mac or any Windows box.

Not sure about that. The FUT for the UC is the same as for most other (current) USB units. The known issue is related to the old firewire only devices where the FUT is much older and not compatible to newer macOS versions.
I think the issue here could be a missing allowance for the RME driver in macOS system settings - 'privacy & security'

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2

Re: Fireface UC on osx 14.2.1

is the UC by mistake in PC-mode ? Switch it to AP-mode for Apple computer.

Double click front encoder while unplugged from USB.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: Fireface UC on osx 14.2.1

Thanks for the answers. Yes it's in apple mode.
Another strange thing : i've tried the install several times since yesterday, and now it doesn't even mention anything in the privacy and security settings.
So if i understand things, i should perform the flash update on some older mac, and it should work ?

Re: Fireface UC on osx 14.2.1

What driver version?
The firmware update only works on a computer with properly installed driver.
Anyway, I don’t think the problem is outdated firmware.

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2

Re: Fireface UC on osx 14.2.1

Ok this is crazy, it was actually a hardware issue, the usb socket had been quite loose for some time, so i opened the case and it was partially disconnected ! I soldered it back and it now works. I couldn't get the tin off the pads, and anyway i don't have an extra usb socket at hand, so now i have ugly wires coming off my sound card, but it works anyway !

8 (edited by waedi 2024-02-24 18:50:03)

Re: Fireface UC on osx 14.2.1

Glad you can work. And a proper repair with a new socket is still possible anytime. I would do so.
The UC is not the newest model but it's still an excellent interface and deserves maintenance.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue