1 Topic by fubusmaximus (edited by fubusmaximus 2024-03-23 08:13:10)

  • Registered: 2024-03-23
  • Posts: 4

Topic: Digiface AVB Windows 11 installation issue

Hello, so I bought an AVB switch and a Digiface AVB when I upgraded my Windows computer and Thunderbolt 2 stopped working. So they both arrived and I went to the RME site to download drivers and got fut_usbplus_avb_dante.exe out of fut_madifacenet_win.zip

However, whenever I click on fut_usbplus_avb_dante.exe, literally nothing happens. I've tried rebooting, I deleted the zip file and downloaded a new one on another drive, and nothing has worked. I don't know what else to do. I've never had anything happen like this before.

It shows up in my device manager with an error
https://imgur.com/hdUYXKH.png

I don't see how this could be an issue, but my audio connections are like this: Computer<->Digiface AVB<->Motu AVB Switch<->2x Motu 8Ms.
EDIT: There is a more accurate picture in my post below of my setup

I can see my Motu Switch somehow, but neither 8Ms:
https://imgur.com/COGB8zQ.png
https://i.imgur.com/r2YR2oN.png

Does anyone have any idea on how to solve this?

2 Reply by fubusmaximus (edited by fubusmaximus 2024-03-23 08:13:53)

  • Registered: 2024-03-23
  • Posts: 4

Re: Digiface AVB Windows 11 installation issue

I could only have 3 links but here's something else that may help, my CPU-Z output:

https://pastebin.com/awvDYdYL

and a drawing of my setup:

https://imgur.com/a/bemOiSa.png

3 Reply by fubusmaximus (edited by fubusmaximus 2024-03-23 08:17:01)

  • Registered: 2024-03-23
  • Posts: 4

Re: Digiface AVB Windows 11 installation issue

https://imgur.com/k1gOghT.jpg

4 Reply by MC

  • MC
  • MC
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Re: Digiface AVB Windows 11 installation issue

FUT is a Firmware Update Tool, not a driver. Install the driver MADIface series USB first. And the FUT that you downloaded is an older one, the current firmware is found in the standard MADIface series FUT (just updated today).

Regards
Matthias Carstens
RME

MC's Website

5 Reply by ramses (edited by ramses 2024-03-23 10:01:24)

  • ramses
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Re: Digiface AVB Windows 11 installation issue

See also manual chapter 6.1 for Windows.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14
  • Registered: 2024-03-23
  • Posts: 4

Re: Digiface AVB Windows 11 installation issue

Thank you all for your help! Trying now.