Topic: Octamic XTC Preamps saturate

Hello,
I have a UFX+ connected to an Octamic XTC.
This morning I turn on my cards and I have octamic preamps which saturate although it worked perfectly yesterday.

Even if I unplug my XLRs, I have this problem

https://ibb.co/gDMMyrW

https://ibb.co/cwjKRwr



Do you have any idea of the origin of the problem?

2 (edited by ramses 2024-04-28 14:32:08)

Re: Octamic XTC Preamps saturate

Not many information that you deliver about your setup.

Does this only happen on input channels 5 and 7 of the XTC?
What are their gain settings, and what is connected to these inputs?

Do you use Auxdevice for remote control? Then you could make a screenshot of gain settings in TM FX.
Alternatively, you can use RME connector.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14

3

Re: Octamic XTC Preamps saturate

The unit seems to malfunction and needs repair. Might be the power supply, but I can't remember this was ever reported like here.

Regards
Matthias Carstens
RME

Re: Octamic XTC Preamps saturate

MC wrote:

The unit seems to malfunction and needs repair. Might be the power supply, but I can't remember this was ever reported like here.


thanks both @ramses @MC

i turn off and on several times for  tests (at least between 15/20 times)   ,and it seems ok....i don't understand ....Finger cross

@MC i waiting for the next malfunction before repair :  In case of malfunction and repair do you know approximately how long will it take to repair it (i'm in france) ?

5

Re: Octamic XTC Preamps saturate

Sorry, can't say.

Regards
Matthias Carstens
RME

Re: Octamic XTC Preamps saturate

Please contact

Arbiter France
22 Rue Edouard Buffard
77144
Montevrain

+33 (0) 820 230 007
contact@arbiterfrance.com
www.arbiterfrance.com

Regards
Daniel Fuchs
RME