• Registered: 2017-06-15
  • Posts: 9

Topic: FF802 + MacOS Sonoma - FF802 not recognized.

Hi,

I've recently gotten a M3 MacBook Pro on Sonoma 14.4.1, and I am having problems with the Fireface802 not being recognized.

The layout is simple enough. The 802 is connected to a Sonnettech Echo 20 which is connects to the MacBook via a USB-C/Thunderbolt cable.

I ran the installation of the 4.09(2) USB driver, allowed the system extension in Security and Privacy and upon reboot the 802 is not listed in the Sound Card section of Sonoma settings.

I attemped to run the FUT but while the 802 is seen it will not update.

How can I fix this?

  • waedi
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Re: FF802 + MacOS Sonoma - FF802 not recognized.

What if you connect the FF802 directly to the Mac without this Sonnettech thing ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2016-06-14
  • Posts: 1,142

Re: FF802 + MacOS Sonoma - FF802 not recognized.

If this is an older 802 and the firmware is also an older version, then it’s not compatible to the driver 4.09 and needs to be updated first. This is only possible with an installed kext driver. See here:
https://rme-audio.de/driverkit-info.html

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2
  • From: Germany, Tuvalu, Poland, Chile
  • Registered: 2021-07-27
  • Posts: 473

Re: FF802 + MacOS Sonoma - FF802 not recognized.

802 is not listed in the Sound Card section of Sonoma settings.

Check physical connection, as waedi already posted.

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  • Registered: 2017-06-15
  • Posts: 9

Re: FF802 + MacOS Sonoma - FF802 not recognized.

waedi wrote:

What if you connect the FF802 directly to the Mac without this Sonnettech thing ?

Not possible. Don't have a USB-C > B cable around.

6 Reply by dj.anti.matter (edited by dj.anti.matter 2024-04-29 19:22:24)

  • Registered: 2017-06-15
  • Posts: 9

Re: FF802 + MacOS Sonoma - FF802 not recognized.

oli77sch wrote:

If this is an older 802 and the firmware is also an older version, then it’s not compatible to the driver 4.09 and needs to be updated first. This is only possible with an installed kext driver. See here:
https://rme-audio.de/driverkit-info.html

Doesn't work.

According to the FUT tool these are the current versions:

USB - 13 > 20
DSP - 0 > 9
Firewire - 0 > 9
Class Compliant - 0 > 9

I've connected my 802 to my old Mac Pro and TotalMix will only launch when the firewire cable is connected. The moment I connect a USB cable TM will shut down.

7 Reply by oli77sch (edited by oli77sch 2024-04-29 19:40:14)

  • Registered: 2016-06-14
  • Posts: 1,142

Re: FF802 + MacOS Sonoma - FF802 not recognized.

dj.anti.matter wrote:
oli77sch wrote:

If this is an older 802 and the firmware is also an older version, then it’s not compatible to the driver 4.09 and needs to be updated first. This is only possible with an installed kext driver. See here:
https://rme-audio.de/driverkit-info.html

Doesn't work.

According to the FUT tool these are the current versions:

USB - 13 > 20
DSP - 0 > 9
Firewire - 0 > 9
Class Compliant - 0 > 9

I've connected my 802 to my old Mac Pro and TotalMix will only launch when the firewire cable is connected. The moment I connect a USB cable TM will shut down.

You don’t have the USB driver installed on the old Mac I assume? There are different ones for FireWire and USB. What macOS version is on it? I suggest to install the USB driver first on this Mac. Then load the FUT and update the firmware. Your 802 has to be updated to make it work with the driver v 4.09 or 4.10 on your new Mac.
See here, it’s from the link I’ve posted before:
Attention: Fireface UFX / UCX / UC / 802 and Babyface requires a firmware update to at least version UFX: 361, UCX: 49, UC: 127, 802 : 17 (111), Babyface: 226 to enable the use of this DriverKit driver.
Have you read it?

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2
  • Registered: 2017-06-15
  • Posts: 9

Re: FF802 + MacOS Sonoma - FF802 not recognized.

oli77sch wrote:
dj.anti.matter wrote:
oli77sch wrote:

If this is an older 802 and the firmware is also an older version, then it’s not compatible to the driver 4.09 and needs to be updated first. This is only possible with an installed kext driver. See here:
https://rme-audio.de/driverkit-info.html

Doesn't work.

According to the FUT tool these are the current versions:

USB - 13 > 20
DSP - 0 > 9
Firewire - 0 > 9
Class Compliant - 0 > 9

I've connected my 802 to my old Mac Pro and TotalMix will only launch when the firewire cable is connected. The moment I connect a USB cable TM will shut down.

You don’t have the USB driver installed on the old Mac I assume? There are different ones for FireWire and USB. What macOS version is on it? I suggest to install the USB driver first on this Mac. Then load the FUT and update the firmware. Your 802 has to be updated to make it work with the driver v 4.09 or 4.10 on your new Mac.
See here, it’s from the link I’ve posted before:
Attention: Fireface UFX / UCX / UC / 802 and Babyface requires a firmware update to at least version UFX: 361, UCX: 49, UC: 127, 802 : 17 (111), Babyface: 226 to enable the use of this DriverKit driver.
Have you read it?

This Mac Pro is on Mojave. I don't see a USB driver available for this version.

9 Reply by waedi (edited by waedi 2024-04-29 23:14:09)

  • waedi
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  • From: Swiss Zürich
  • Registered: 2020-12-08
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Re: FF802 + MacOS Sonoma - FF802 not recognized.

Mojave is MacOS 10.14 therefore the 3223 driver seems to be the one to try :

https://i.ibb.co/R3jnTBy/Bildschirmfoto-2024-04-29-um-23-54-04.png

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2017-06-15
  • Posts: 9

Re: FF802 + MacOS Sonoma - FF802 not recognized.

waedi wrote:

Mojave is MacOS 10.14 therefore the 3223 driver seems to be the one to try :

https://i.ibb.co/R3jnTBy/Bildschirmfoto-2024-04-29-um-23-54-04.png

That is the one I tried. The installer wouldn’t complete the installation.

I’m taking my work PC home tonight. Hopefully I can fix it with that.

  • waedi
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Re: FF802 + MacOS Sonoma - FF802 not recognized.

Hopefully you have full administrator rights on this work PC for installing the driver. Apart from that it's a good idea to use any computer to perform the FUT.
Afterwards install the 410 driver on your Mac and it will work.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2017-06-15
  • Posts: 9

Re: FF802 + MacOS Sonoma - FF802 not recognized.

waedi wrote:

Hopefully you have full administrator rights on this work PC for installing the driver. Apart from that it's a good idea to use any computer to perform the FUT.
Afterwards install the 410 driver on your Mac and it will work.

We’ll see tonight if it does.

  • Registered: 2017-06-15
  • Posts: 9

Re: FF802 + MacOS Sonoma - FF802 not recognized.

The W11 USB driver worked and I was able to update the firmware. My Mac now sees it and can talk to it.

Thanks to everyone who made suggestions!

  • Registered: 2016-06-14
  • Posts: 1,142

Re: FF802 + MacOS Sonoma - FF802 not recognized.

dj.anti.matter wrote:

The W11 USB driver worked and I was able to update the firmware. My Mac now sees it and can talk to it.

Thanks to everyone who made suggestions!

Glad to hear. I think the original Fireface 802 with both USB and FireWire / old firmware not ready for driverkit macOS drivers is one of the most complicated devices to setup. Now you’ve done it.

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2
  • Registered: 2024-10-02
  • Posts: 2

Re: FF802 + MacOS Sonoma - FF802 not recognized.

Hi! And thank for the good discussion about updating the firmware. I was able to update my Fireface 802 via USB. This may be a dumb question but should the device work with firewire also after the update? If should mine does not work so good advices needed smile

16 Reply by waedi (edited by waedi 2024-10-02 23:33:18)

  • waedi
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Re: FF802 + MacOS Sonoma - FF802 not recognized.

mikkoheik wrote:

Hi! And thank for the good discussion about updating the firmware. I was able to update my Fireface 802 via USB. This may be a dumb question but should the device work with firewire also after the update? If should mine does not work so good advices needed smile

Yes it should work via USB and via Firewire, the firmware is for both.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2024-10-02
  • Posts: 2

Re: FF802 + MacOS Sonoma - FF802 not recognized.

waedi wrote:
mikkoheik wrote:

Hi! And thank for the good discussion about updating the firmware. I was able to update my Fireface 802 via USB. This may be a dumb question but should the device work with firewire also after the update? If should mine does not work so good advices needed smile

Yes it should work via USB and via Firewire, the firmware is for both.


Thanks! Maybe I`ll try to install the Firewire driver again. Fut-tool says that Firewire is version 9 after updateing the firmeware, I supose it is the latest. USB seems to work correctly but via Firewire it does not regonize RME-device.

  • waedi
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Re: FF802 + MacOS Sonoma - FF802 not recognized.

Is it connected directly to a computer or thru any adapters ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue