• Registered: 2024-05-25
  • Posts: 3

Topic: [Solved] UFX instrument inputs not receiving

Hello all,

I have recently reconnected the UFX (that was in storage for the last three years) to my MacBook Air M2 running on Sonoma 14.5.
I have updated the UFX with driver_usb_mac_331 and fut_usb_mac.
Now there is no INPUT at the four front sockets. No lights, no signal going into Logic Pro, nothing.
However, the UFX is providing OUTPUT to the speakers, and transmitting MIDI.
Where should I start looking for solutions:  is it a firmware/driver issue? Is it a hardware problem?
Thanks for any suggestions that might help.

2 Reply by waedi (edited by waedi 2024-05-25 20:07:02)

  • waedi
  • DAW Mastermind
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,522

Re: [Solved] UFX instrument inputs not receiving

How is Totalmix looking, may you provide a screenshot ?
After all these years the internal power supply can be broke.

If you see UFL that means the input is defective.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

3 Reply by stefanodemartino (edited by stefanodemartino 2024-05-26 15:09:24)

  • Registered: 2024-05-25
  • Posts: 3

Re: [Solved] UFX instrument inputs not receiving

Thanks for your prompt reply.
In TotalMix, most channels show UFL, except Inputs 1–12.
I have plugged a guitar into Input 9, which does not show UFL, but that doesn't work either.

Now I have plugged a Microphone into Input 9, and have been able to record regularly.
So is the problem specific only to Line/Instruments Inputs?

Sorry I can't send you a screenshot, because I do not understand the instructions on how to place a picture on this forum - it is all rather cryptic, and I don't do code.

4 Reply by waedi (edited by waedi 2024-05-26 15:49:01)

  • waedi
  • DAW Mastermind
  • Online
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,522

Re: [Solved] UFX instrument inputs not receiving

Please upload the screenshot there :
https://de.imgbb.com

The webpage gives you a link, copy that link into the post.
This should not be cryptic for an owner of an audio interface.

Is the microphone a condenser mic ? And you did switched ON 48V ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2024-05-25
  • Posts: 3

Re: [Solved] UFX instrument inputs not receiving

I used a dynamic mic with no phantom power:
https://ibb.co/ZBZVFkw

I got the instrument Inputs to work: in Totalmix, channel settings, activate the Instr. button, which I had not done.
https://ibb.co/2qNYFnP

The UFL sign changes to numerical Peak values on the active channels.

Many thanks for your help in solving this!
All the best