• Registered: 2024-08-09
  • Posts: 1

Topic: LCD specs of plastic and dust

https://1drv.ms/i/c/81acc5134d11df42/IQ … eight=3060
https://1drv.ms/i/c/81acc5134d11df42/IQ … eight=3060

I bought a new UCX II (3 months ago) and sent it in for repair (took 2 months for repair, no replacement unit given), and when I got it back, it STILL has pieces of plastic under the screen, LOL.
Also has a bunch of permanent micro scratches on the surface, as you can see. With this purchase, I basically had $1500 tied-up and unusable; I could have bought something like an Apollo or even a Motu. I really like using TotalMix though.

2 Reply by ramses (edited by ramses 2024-08-09 12:50:49)

  • ramses
  • DAW Mastermind
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  • From: UTC+1
  • Registered: 2012-10-14
  • Posts: 13,194

Re: LCD specs of plastic and dust

d1scom wrote:

https://1drv.ms/i/c/81acc5134d11df42/IQ … eight=3060
https://1drv.ms/i/c/81acc5134d11df42/IQ … eight=3060

I bought a new UCX II (3 months ago) and sent it in for repair (took 2 months for repair, no replacement unit given), and when I got it back, it STILL has pieces of plastic under the screen, LOL.
Also has a bunch of permanent micro scratches on the surface, as you can see. With this purchase, I basically had $1500 tied-up and unusable; I could have bought something like an Apollo or even a Motu. I really like using TotalMix though.

I would contact support by mail.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14