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Topic: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

First driver update glitch in 21 years using RME products current config FF800 connected via ADAT to UFX II.

Upgrading from 4.12 to 4.14 - install progresses normally and Total Mix shows activity on relevant inputs/ports but no sound coming from computer when UFX II selected as output.

When loading DAW (Logic Pro 11) there is an unexpected delay and delay when loading new song/template. Interface and inputs/outputs appear but no sound and inputs not working.

When testing speakers through Mac 'Audio Midi Setup' app - delay and no sound when testing speakers.

Downgrading back to 4.12 works fine - any ideas appreciated.

  • From: Haimhausen
  • Registered: 2012-04-02
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Do you see a signal in the outputs when you test the speakers?

Regards,
Audio AG Support

Audio AG Support's Website

3 Reply by UFX_II_User_SL (edited by UFX_II_User_SL 2024-09-03 11:09:33)

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

No, the signal doesn’t seem to be making it across to the app side. Also when I load Digicheck, it locates the device (registers sample rate) but wont run tests. Reports that the device isn't loaded.

4 Reply by MC

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

You updated the UFX II to the latest firmware with DSP version 28?

Regards
Matthias Carstens
RME

MC's Website

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Yes

6 Reply by UFX_II_User_SL (edited by UFX_II_User_SL 2024-09-03 11:43:01)

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Have an unpowered hub on a separate TB4 input and a powered usbc dock with the UFX plugged into the third TB4 input. Could this lead to some sort of contention?

Not an issue with 4.12 though.

7 Reply by TheWickedBad (edited by TheWickedBad 2024-09-03 19:11:28)

  • From: Phoenix, AZ, USA
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

I believe I am having the same issue on my UFX III
Mac Studio M1 Max
MacOS 14.6.1
UFX III Firmware v20
UFX III is plugged directly into USB-A port on the Mac Studio.

The system "sees" the interface, but no output from computer.

Edit: Rolling back to 4.12 is working for me as well.

8 Reply by waedi (edited by waedi 2024-09-03 20:34:28)

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

TheWickedBad wrote:

I believe I am having the same issue on my UFX III
Mac Studio M1 Max
MacOS 14.6.1
UFX III Firmware v20
UFX III is plugged directly into USB-A port on the Mac Studio.

The system "sees" the interface, but no output from computer.

Edit: Rolling back to 4.12 is working for me as well.

How is the issue when you connect the interface to a USB-C port ?
Why connect an USB-C device to USB-A ?
Edit : I see the USB-A ports are also USB 3, it should work, but still the question how the USB-C ports behave.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: Phoenix, AZ, USA
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

waedi wrote:
TheWickedBad wrote:

I believe I am having the same issue on my UFX III
Mac Studio M1 Max
MacOS 14.6.1
UFX III Firmware v20
UFX III is plugged directly into USB-A port on the Mac Studio.

The system "sees" the interface, but no output from computer.

Edit: Rolling back to 4.12 is working for me as well.

How is the issue when you connect the interface to a USB-C port ?
Why connect an USB-C device to USB-A ?
Edit : I see the USB-A ports are also USB 3, it should work, but still the question how the USB-C ports behave.


I don't know that using the USB-C/Thunderbolt ports would behave differently. Those ports are otherwise occupied and it has not been necessary previously. As you say, the USB-A ports are USB3 and there have been no issues with functionality before this driver update.

10 Reply by MC

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Although we were not able to see this effect we think we found the issue in the code. Please try the new version 4.15:

Edit: Invalid link removed

Thanks!

Regards
Matthias Carstens
RME

MC's Website

  • waedi
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

@ The Wicked Bad

Can't wait your report

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

12 Reply by UFX_II_User_SL (edited by UFX_II_User_SL 2024-09-04 12:02:54)

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Thanks for responding @MC - unfortunately no change, same issues with 4.15.

  • waedi
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

UFX_II_User_SL wrote:

Have an unpowered hub on a separate TB4 input and a powered usbc dock with the UFX plugged into the third TB4 input. Could this lead to some sort of contention?

Not an issue with 4.12 though.

Did you try connect directly to the computer without any hub or dock ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

14 Reply by UFX_II_User_SL (edited by UFX_II_User_SL 2024-09-04 12:29:04)

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Yes, the UFX II is connected directly to one of the TB4 ports on the MBP - not mediated through any hub or dock.

15 Reply by MC

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

UFX_II_User_SL wrote:

Thanks for responding @MC - unfortunately no change, same issues with 4.15.

You rebooted after install? Can you change the sample rate back and forth to see if that changes anything? Otherwise we would appreciate to get some screenshots of Audio MIDI setup, Settings dialog and TM FX to see your current setup.

Regards
Matthias Carstens
RME

MC's Website

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

MC wrote:
UFX_II_User_SL wrote:

Thanks for responding @MC - unfortunately no change, same issues with 4.15.

You rebooted after install? Can you change the sample rate back and forth to see if that changes anything? Otherwise we would appreciate to get some screenshots of Audio MIDI setup, Settings dialog and TM FX to see your current setup.

Thanks so much for your time on this, I’ll have to try first thing tomorrow Australian EST and respond then.

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

UFX_II_User_SL wrote:
MC wrote:
UFX_II_User_SL wrote:

Thanks for responding @MC - unfortunately no change, same issues with 4.15.

You rebooted after install? Can you change the sample rate back and forth to see if that changes anything? Otherwise we would appreciate to get some screenshots of Audio MIDI setup, Settings dialog and TM FX to see your current setup.

Thanks so much for your time on this, I’ll have to try first thing tomorrow Australian EST and respond then.

Hi - tried adjusting sample rate in USB settings - everything is working again - very grateful for your help, thank you.

  • From: Phoenix, AZ, USA
  • Registered: 2024-04-07
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

MC wrote:
UFX_II_User_SL wrote:

Thanks for responding @MC - unfortunately no change, same issues with 4.15.

You rebooted after install? Can you change the sample rate back and forth to see if that changes anything? Otherwise we would appreciate to get some screenshots of Audio MIDI setup, Settings dialog and TM FX to see your current setup.

I installed 4.15 and rebooted. Computer output did not work initially, but does after cycling sample rate in Fireface USB Settings. I was set at 96k, changed to 48k, back to 96k.
To see if the setting would stick, I shut down my Mac and UFX III, and restarted. The issue persisted. I had to cycle sample rate again for computer audio to work properly. I put the Mac to sleep for a few minutes and it worked properly when waking, but I haven't had to time to see if that changes from a longer sleep. I did not try this on 4.14 when I briefly had it installed yesterday.

19 Reply by MC

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Thank you both for reporting and checking! This is extremely helpful, we now have a clue what's going on. Stay tuned!

Regards
Matthias Carstens
RME

MC's Website

20 Reply by MC

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Here we go - V 4.16 should finally work as expected:

https://www.rme-audio.de/downloads/driv … ac_416.zip

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2024-09-02
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

MC wrote:

Here we go - V 4.16 should finally work as expected:

https://www.rme-audio.de/downloads/driv … ac_416.zip

Thanks again, I've tried with Logic Pro and Digicheck with reboots and changing sample rates/unplugging replugging UFX II to see if I can trip it up, seems pretty solid so far.

  • From: Phoenix, AZ, USA
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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

MC wrote:

Here we go - V 4.16 should finally work as expected:

https://www.rme-audio.de/downloads/driv … ac_416.zip

I have installed and rebooted. Everything is working as expected. I will report back should I run into any further issues. Thank you for your quick response and efforts to get this resolved!

23 Reply by MC

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Re: [Solved] DriverKit 4.14 Issues - M1 Pro MBP macOS Sonoma UFX II

Driver 4.16 is now also available from our website.

Regards
Matthias Carstens
RME

MC's Website