• Kaoss
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Topic: RME UFX audio skipping in Apple Music

Hi there,

When I'm not doing audio work I often use my RME UFX to listen to other stuff. Recently I was editing some graphics in Pixelmator Pro. As I added some graphical effects (eg: gaussian blur which I believe use the Mac M1 GPU) the audio stutters. This happens if I'm listening to audio with Apple Music.

I tested the internal audio of my Mac Studio via headphones and also with a USB-C to spdif I have lying around. Both of these play back fine.

I contacted Pixelmator but as it's specific to the RME interface they couldn't offer any solutions.
I'm running:
OSX Sonoma 14.6.1
Mac Studio M1 32gb, 1tb, 32 gpu cores.
RME Fireface UFX
Driverkit driver
Firmware: 361
Driver 4.14

If anyone knows if this can be resolved I'd be grateful. I'd prefer not to install the kernel driver but maybe that's what's required.
Thank you!

Mac Studio M1 32GB 1TB | MB Pro 2017 3.1ghz 16GB 1TB | RME UFX

2 Reply by waedi (edited by waedi 2024-09-05 11:36:16)

  • waedi
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,196

Re: RME UFX audio skipping in Apple Music

Today new driver 4.16 came out please try and report.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Kaoss
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Re: RME UFX audio skipping in Apple Music

I've just installed 4.16 and unfortunately this still happens.

Mac Studio M1 32GB 1TB | MB Pro 2017 3.1ghz 16GB 1TB | RME UFX
  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,708

Re: RME UFX audio skipping in Apple Music

Does this also affect other audio software or streaming services?

Regards
Daniel Fuchs
RME

RME Support's Website

5 Reply by MC

  • MC
  • MC
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Re: RME UFX audio skipping in Apple Music

You could try to use driver 3.33 and use the Safety Offset setting Large.

Regards
Matthias Carstens
RME

MC's Website

  • Kaoss
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Re: RME UFX audio skipping in Apple Music

RME Support wrote:

Does this also affect other audio software or streaming services?

Hi, not Logic or other DAWs. I think it's probably a small buffer on Apple's own apps. Thanks

Mac Studio M1 32GB 1TB | MB Pro 2017 3.1ghz 16GB 1TB | RME UFX

7 Reply by Kaoss (edited by Kaoss 2024-09-06 09:57:54)

  • Kaoss
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Re: RME UFX audio skipping in Apple Music

MC wrote:

You could try to use driver 3.33 and use the Safety Offset setting Large.

Hi, thanks for this - I did that. Inadvertently I installed the Kernel driver! (I realised too late, but booted into the Startup Security Utility.

It works fine there, even with a short safety buffer.
If I decided to try the driver kit version again, how would I remove the Kernel one? I seemed to struggle with this previously. It's most likely me and lack of knowledge so apologies for that.

I take it that the Kernel driver is essentially more efficient, despite improvements by Apple on the driverkit side.

Thanks for you help.

Mac Studio M1 32GB 1TB | MB Pro 2017 3.1ghz 16GB 1TB | RME UFX

8 Reply by waedi (edited by waedi 2024-09-06 12:54:46)

  • waedi
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Re: RME UFX audio skipping in Apple Music

The readme text in the driver tells,
Installing the driverkit driver will remove the previous driver also kernel kext.
So you just have to install the new driver and reboot.
And read the readme text file.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Kaoss
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Re: RME UFX audio skipping in Apple Music

waedi wrote:

The readme text in the driver tells,
Installing the driverkit driver will remove the previous driver also kernel kext.
So you just have to install the new driver and reboot.
And read the readme text file.

OK thanks a lot NP I'll read;)!

Mac Studio M1 32GB 1TB | MB Pro 2017 3.1ghz 16GB 1TB | RME UFX