• Registered: 2012-06-08
  • Posts: 38

Topic: ARC not working correctly with UFX

I have an original ARC that is not working correctly with my UFX.  From looking at the serial number of my UFX it should be working but all I can do is control what I set as the default for the larger encoder.  Nothing else seems to work.  All buttons light up but no functions I set in the settings seem to do anything.  Anyone have any experience with this?  Would love to use this.  Since I moved my UFX its hard for my to get to my volume control on the UFX itself.

2 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: ARC not working correctly with UFX

Check the mini-DIN connector pins. Typical issue is one of them in bended and short-circuiting others.

Regards
Matthias Carstens
RME

MC's Website

  • Registered: 2012-06-08
  • Posts: 38

Re: ARC not working correctly with UFX

That was it.  I just aligned them better and its all working again.  Thanks so much. 

Just one more note.  I setup the C button to Mute the Main Out but when I click it, the green light comes on and the "M" on the Main Output in TotalMix lights up but the sound keeps playing.  When I push the large wheel it Dims successfully, but the Mute doesnt work as I would expect.  My Main Output is set to AN 3/4 - just FYI.  Not sure if that matters.

4 Reply by waedi (edited by waedi 2024-10-13 19:30:08)

  • waedi
  • DAW Mastermind
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,539

Re: ARC not working correctly with UFX

If you click the M-button in the FX section first, will it then work ?

https://i.ibb.co/fQGLWJV/mute.jpg

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2012-06-08
  • Posts: 38

Re: ARC not working correctly with UFX

Yes. That was it.  Why is that happening?  Its a little confusing.  I'm actually not sure what that means.  Subtle blue versus Solid blue in the FX section has an effect on whether or not Mute on the Main Out works?  Obviously, user error but a little weird from my perspective.

6 Reply by waedi (edited by waedi 2024-10-13 22:44:51)

  • waedi
  • DAW Mastermind
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,539

Re: ARC not working correctly with UFX

You can take it like this, the global mute button switches ON / OFF the entire mute function over Totalmix.
Every channel with a mute button has that mute On/OFF by the global mute.

Same for Solo.

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2012-06-08
  • Posts: 38

Re: ARC not working correctly with UFX

Gotcha,  makes sense.  Thanks so much for your help guys.