Topic: Fireface UC ASIO missing

After the latest driver (1.253) and firmware update, the ASIO driver has somehow gone missing. It's not even showing up in the drop down menu in Cakewalk Bandlab. Anyone else having such issues? How do you remedy that?

2 (edited by ramses 2024-10-20 00:20:46)

Re: Fireface UC ASIO missing

Which OS?
Did you try another DAW (Reaper) or an application like MusicBee which also supports ASIO?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14

Re: Fireface UC ASIO missing

Sorry about that. I'm on Windows 10. The only other OS my system is Linux Mint. The Fireface UC doesn't work there. I tried installing Steinberg ASIO driver and that's giving me some weird looping and I can't even open the ASIO panel to adjust anything. Windows Media Player won't even play. I can't press the "play" button. I might need help locating the Steinberg ASIO driver within the system to remove it too.

4 (edited by ramses 2024-10-20 00:53:49)

Re: Fireface UC ASIO missing

Steinberg ASIO driver? For a RME device?
Windows Media Player? Has nothing to do with ASIO. This application doesn't support ASIO.
It would need a WDM driver.
This you can configure in the RME driver settings under WDM.
But this is from an installed RME driver, not a Steinberg driver.
Steinberg is the company who invented ASIO, but in this we should talk about the suitable RME USB driver.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14

Re: Fireface UC ASIO missing

Just wondering what happened to ASIO (generic low latency) driver that was there before the update. So I should try selecting WDM instead?

6 (edited by ramses 2024-10-20 10:16:27)

Re: Fireface UC ASIO missing

sharky wrote:

Just wondering what happened to ASIO (generic low latency) driver that was there before the update.

Wondering why those drivers are of interest to you. You do not need them and should not use them.

You need to use the ASIO driver of your RME UC recording interface and nothing else.

What you refer to are generic ASIO drivers from Steinberg for consumer interfaces without ASIO driver of their own
to be better useable with Steinberg recording products like Cubase and Wavelab.
Again, don't use them because you have the much better RME ASIO driver for your UC, which is also required so that you can use all the functions offered by the recording interface (TotalMix FX, ...).

sharky wrote:

So I should try selecting WDM instead?

You should select the ASIO driver for your Fireface UC.
Did you install this driver? https://rme-audio.de/downloads/driver_usb_win_1253.zip
Then reboot your PC, so that autostart can start the driver properly; otherwise it might not be visible, useable.

In audio applications with ASIO support, you need to load this RME ASIO driver for the RME UC (and nothing else).

For all other applications without ASIO support you enable WDM driver in the RME driver settings.
By this, you create such Windows compatible drivers.

Then open Windows Sound settings.
You will see the RME WDM drivers there for every I/O port for which you enabled it in the RME driver settings.
There you have to configure the device where your active monitors are connected to as standard sound device.
By a right click of your mouse you get this selection.

Then you have sound for Windows, Firefox (all applications without ASIO support).

Hint: only create WDM devices for the ports where it is needed as those drivers are dynamically created on every startup of Windows which might take a little time for not so powerful systems.
I would choose I/O ports for monitoring, where active monitors or headphones are connected to.
Or for Mic inputs, but only if you have applications without ASIO support which need access to the microphone.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub14

Re: Fireface UC ASIO missing

sharky wrote:

Just wondering what happened to ASIO (generic low latency) driver that was there before the update. So I should try selecting WDM instead?

Set WDM number to 1 or higher.

https://i.ibb.co/HPpJBWG/wdm1.jpg

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: Fireface UC ASIO missing

Cool dude, thanks. I'll give that a go and see what happens. smile

9

Re: Fireface UC ASIO missing

Nothing. This is an older topic/issue and has been explained several times already. You must have updated from an older driver to the latest one...

https://forum.rme-audio.de/viewtopic.ph … 53#p220753

Regards
Matthias Carstens
RME

10 (edited by sharky 2024-10-21 15:32:47)

Re: Fireface UC ASIO missing

And that is exactly what I did to find it not showing up in the drop down menu. Anyway, reinstalling the very same driver (1.253) that was already there seemed to have solved the problem. Thank you for all for the input.