Topic: madiface XT/ m1 macbook/ Pro Tools

Hi all, I experience a problem that is definitely not an RME problem, but maybe someone has experienced similar issues.

I have 2 M1 macbook with madiface XT's.  Latest drivers firmware and mac OS...  If I record 192 channels on reaper, all is totally fine. I have used this system to record many many hours perfectly reliably.

If I record on Pro Tools Ultimate on these systems, Pro tools stops recording every once in a while. It acts like it's still recording but timecode stops and recording stops.. Eiher chasing to MTC or not chasing.

"Just don't record on crappy pro tools" one could say... However, I use other systems: M1 mac mini with RME pci cards in sonnet housing, also 192 channels, and these systems run totally lovely.

I have tried all the usual things one tries, and am on a job now where I have some time to experiment, but I can not get the system to run reliably! 

Any help is welcome!

Huub

2 (edited by huub.lelieveld 2024-12-06 17:04:51)

Re: madiface XT/ m1 macbook/ Pro Tools

I actually see PT briefly losing contact with the madiface (blinking orange microphone right top of mac OS)
Could this be a cable issue? Does anyone know what cable is officially supported or advised?

Thanksss

Huub

EDIT: it does not seem to be a cable issue.  PT briefly loses contact with the RME interface/driver.
Anyone any idea?

Thanksss

Re: madiface XT/ m1 macbook/ Pro Tools

Also interesting; with driverkit 4.17 PT "freezes" as in: it acts like its recording but stops recording, with driver 3.33 PT occasionally stops recording but with a CPU overload pop up.

Re: madiface XT/ m1 macbook/ Pro Tools

huub.lelieveld wrote:

"Just don't record on crappy pro tools" one could say... However,

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue