• From: Italy
  • Registered: 2007-06-03
  • Posts: 48

Topic: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

Hi,
I'm setting up my new Mac Mini and can't install the needed updater "fut_usb_mac.zip"
This is the report I'm getting:

Process:               RME USB Series Flash Tool [1272]
Path:                  /Volumes/VOLUME/*/RME USB Series Flash Tool.app/Contents/MacOS/RME USB Series Flash Tool
Identifier:            de.rme-audio.USBFlashTool
Version:               3.15 (1)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               502

Date/Time:             2024-12-05 23:17:51.7759 +0100
OS Version:            macOS 15.1.1 (24B2091)
Report Version:        12
Anonymous UUID:        94C4A80F-3C22-F0FC-F1D3-5CD7E0C4BEDA


Time Awake Since Boot: 980 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000003
Exception Codes:       0x0000000000000001, 0x0000000000000003

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [1272]

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Unguitar; Luca Formentini's Website

  • waedi
  • DAW Mastermind
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 4,839

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

The name of the updater is : fut_usb_tb_mac.zip

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: Italy
  • Registered: 2007-06-03
  • Posts: 48

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

I was following the instructions as found here:

------

1. Firmware version for DriverKit
Attention: Fireface UFX / UCX / UC / 802 and Babyface require a firmware update to versions UFX: 361, UCX: 49, UC: 127, 802 : 17 (111), Babyface: 226 , or higher, to enable the use of this DriverKit driver.
Link to firmware update tool:
https://www.rme-audio.de/downloads/fut_usb_mac.zip
While the firmware update tool would run on M1/2 machines, it needs a working driver. But the driver is not loaded if the firmware is not updated. So the interface firmware must be updated first, using a computer that runs the Kernel Extension driver, or a Windows computer.

------

The updater you suggest is not even opening, which is most probably the reason RME suggests this step before getting to that, unless I'm reading wrong, which is very possible btw.
thank you

www.lucaformentini.com
https://linktr.ee/lucaformentini

Unguitar; Luca Formentini's Website

4 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,679

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

UFX+....UFX...

Regards
Matthias Carstens
RME

MC's Website

  • From: Italy
  • Registered: 2007-06-03
  • Posts: 48

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

whooops, sorry everybody...

MC wrote:

UFX+....UFX...

www.lucaformentini.com
https://linktr.ee/lucaformentini

Unguitar; Luca Formentini's Website

6 Reply by Unguitar; Luca Formentini (edited by Unguitar; Luca Formentini 2024-12-06 12:46:40)

  • From: Italy
  • Registered: 2007-06-03
  • Posts: 48

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

I updated the firmware on my UFX+ from my previous Mac.

Getting back to the new M4Pro:
"driver_usbdk_mac_417" apparently run the installation right as I see the device in the audio-midi setup and the icon in the application folder, however I don't see Totalmix.

Digicheck NG sees the audio card.

When I click on the icon in the menu bar it opens the folder where the installation file was originally (created by the .zip).

www.lucaformentini.com
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7 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,679

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

The installer puts TM FX in the Applications folder. Exit the icon in the dock and start TM FX via finder. Did you reboot and allow the driver as described here?

https://rme-audio.de/rme-macos.html

Regards
Matthias Carstens
RME

MC's Website

  • From: Italy
  • Registered: 2007-06-03
  • Posts: 48

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

yes,
it works now, the authorization routine is quite complex but certainly manageable.

While Total mix sees the UFX+ when connected via thunderbolt, it doesn't see it when via USB.

So one thing remains unclear: why I do see it in Digicheck NG and in my audio MIDI setup?

www.lucaformentini.com
https://linktr.ee/lucaformentini

Unguitar; Luca Formentini's Website

9 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,679

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

TM FX basically is not a driver - it is a remote for the mixer and FX. So the interface is recognized and runs without it.

Regards
Matthias Carstens
RME

MC's Website

  • From: Italy
  • Registered: 2007-06-03
  • Posts: 48

Re: USB Flash Tool for UFX+ crashing on 15.1.1 Mac Mini M4pro

first of all let me send you my respect Matthias, taking care of your users anytime during the week deserves at least a serious thank you.

How do you suggest to connect my UFX+ via USB?

thank you and enjoy your Sunday :-)

www.lucaformentini.com
https://linktr.ee/lucaformentini

Unguitar; Luca Formentini's Website