Topic: FF800 not work with Big Sur but FF400 works fine.

Hi

I've recently bought a second hand FF800 to resize my studio. Until now I was working with a FF400.

My problem is: FF400 works fine. So, I understand that the driver version is OK. The FF800 has the HOST led right on and the computer doesn't recognize it.

I'm working with Big Sur 11.7.10. I also have the original Apple adapter from FW to Thunderbolt.

Anyone can help me?

I don't if it could be the flash update thing. I don't have an old Mac to update the firmware of the FF800. I have a laptop with Windows 10 but.. If I understand OK, i have to update the firmware with the MAC.app, not the Windows One.

Thank you in advance

2 (edited by waedi 2024-12-09 17:44:34)

Re: FF800 not work with Big Sur but FF400 works fine.

You can use the Win FUT, the firmware is universal.
The FUT needs a working diver, the Win Laptop needs a Firewireport and the installed Win driver for the FF800.
Sure you did install the 341 driver on the BigSur Mac ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: FF800 not work with Big Sur but FF400 works fine.

If your 400 works and the 800 doesn't with the host light on, I'm afraid the 800 needs service. Probably FireWire damage.

Regards,
Audio AG Support