• Registered: 2010-03-02
  • Posts: 2

Topic: Fireface 800 just died

Mac OS X 10.5.8
Intel 2 x 2.8GHz Quad Core Xeon
10 GB RAM

After years of working faultlessly, I just installed PT 8.0.3 and on restarting my Mac my speakers started to make a rather vile noise and then the 800 showed no lights on.

I restarted the Mac again and installed the latest drivers but nothing.

I changed firewire ports on the Mac but still nothing.

If I turn the 800 off I briefly see all the lights on the front flicker quickly.

If I turn the 800 on again I briefly see the lights flicker and and I hear a faint ticking noise from inside the unit.

Does anyone have any ideas? I use this every day for 10 hours a day and the thought of it having died is almost unbearable.

Thanks for any advice

  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,665

Re: Fireface 800 just died

Sounds like the unit needs service, probably a power issue. Contact your local distributor.

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2010-03-02
  • Posts: 2

Re: Fireface 800 just died

Thanks Jeff.

I'm in the UK. Would this be the place in Watford ?

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,774

Re: Fireface 800 just died

Sythax UK indeed, if you purchased locally. Else, please contact the retailer.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website