Topic: Non-HDSP cards 64 bit

Non-HDSP Hammerfall and 96/8 cards please tell me you have a 64 bit beta driver?

Re: Non-HDSP cards 64 bit

Sorry, no, and no plans, either...

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Non-HDSP cards 64 bit

Sorry to dig this up
Just a little reminder of best practice in the world of life cycle while the interface that being pci is still present in all motherboards , it will not be in 24 months you should atleast release a beta driver as in when you first created the card the driver would have followed windows model and that has been 64 bit since the ninties being beta you don't have to support it and the fact that in five years time no new user will be able to use this card at all.At least look after the people?clients that made you what you are

Re: Non-HDSP cards 64 bit

No need to post essentially the same thing in three separate threads.

The original Hammerfall cards are ten years old now...
All HDSP cards support 64-bit Windows versions, BTW, and some of these have been in the market for quite some time, too.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

5

Re: Non-HDSP cards 64 bit

A 64 bit driver for those first RME cards has never existed, therefore is not available, neither alpha nor beta.

Regards
Matthias Carstens
RME

6 (edited by Halo In Reverse 2010-03-18 06:02:22)

Re: Non-HDSP cards 64 bit

MC wrote:

A 64 bit driver for those first RME cards has never existed, therefore is not available, neither alpha nor beta.

Then make one, it would be quite easy and you know it. The lame excuses are really getting old and non of us are buying into them, they are quite, transparent. The goal here is "no we won't make the drivers, yeah we can, but why should we, we would rather force you to buy one of our new products". Lame , and you should be ashamed.

fryingpan

7

Re: Non-HDSP cards 64 bit

You are entitled to your own opinion. Note that this is MY forum and I will delete any of your posts as much as I enjoy to do that. If you want to bore people with your knowledge of how complicated something is to do or not then you will have to set up your own forum to promote that view.

Regards
Matthias Carstens
RME

Re: Non-HDSP cards 64 bit

Halo In Reverse wrote:

The goal here is "no we won't make the drivers, yeah we can, but why should we, we would rather force you to buy one of our new products". Lame, and you should be ashamed.

It would be really lame indeed if the absence of drivers for older cards were the only argument we had to promote new products... fryingpan :roll
If you take a moment to compare the feature lists of a Hammerfall 9636 and a Raydat, I am sure you will not fail to notice a technological difference.

Please tell me what other 10-year-plus old hardware you expect to use in a current system with Windows 7. AGP graphics cards, maybe? Or a Pentium III based system?
As for the Digi96 series, which is technically limited to 6 ms of latency, the use in a software sampler system (which can profit most from a 64 bit OS) would make very little sense, would it?

Fact is that you can use the 9636/52 and Digi 96 cards with modern PC hardware, the only limitation being that they will only run on 32 bit Windows versions. Macs are a different matter, we had no influence on their decision to drop PCI entirely.
I've quoted an example on this forum of one of our esteemed competitors, some of whose audio cards from 1999 or so don't even have XP drivers past their beta stage.

We certainly don't force anyone to buy our products.  You have several alternatives:

* Buy another audio card. Please make sure to track down each manufacturer's history in terms of support for obsolete products exactly. If there are any unsupported products of similar age, you'd need to look elsewhere, regardless of whether their current products have the features you need.

* Use the current card in an existing or new system with W7 32 as long as PCI exists on PC mainboards.

* Upgrade the entire system, including a new RME card, and sell the old system as a tested and trusted audio PC - or use it as a backup machine.

And lastly, our HDSP series is now almost 9 years old, too. Even the first cards are fully supported to this day (thanks to user-upgradeable firmware) and will share an ASIO driver even with the latest HDSPe cards. Multiface I next to an AIO? HDSP 9652 expanded with a Raydat? No problem...


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Non-HDSP cards 64 bit

Mr Fuchs since your Administrator here seems to be the forum nazi deleting two of my posts within less then 24 hours regarding this I'll post it here as my reply and then again as a topic, just to tick him off. I'll simply tell you what I tried tell him regarding 64 bit compatible drivers.

"Whats the problem? You can make them, and update them to work under XP64. I see you deleted my post from only hours ago regarding this. Quite rude and honestly fascist. Like I said hearing "well the card is over ten years old" doesn't cut it as a reason its an excuse. My card works perfectly fine and does what I need it to do. Now that I've upgraded to a new system I cannot use it because the driver isn't recognized by Windows XP64. Again I'll make my comparison, should I take a Shelby GT500 down to the junkyard because its over ten years old yet still runs perfectly fine and does what I need? I'm a paying customer, and if this is what I have to look forward to with future RME products I simply wont buy them anymore, If this is any insight into how RME will handle their future products then you tell me why I should continue buying RME products if this is what I have to look forward to from RME in regards to support in their products as they get older!?!? Why should I have any faith in your company if this is the stance you choose to take, and the way you do business with your PAYING customers?


:-mad:

Re: Non-HDSP cards 64 bit

Halo In Reverse wrote:

Mr Fuchs since your Administrator here seems to be the forum nazi...

Are you crazy or what?

Regards
Zapp

Re: Non-HDSP cards 64 bit

Future posts from you on this topic will continue to be deleted. This has been discussed and explained many times already.

Of course you have the right to refrain from buying RME products in the future.

And by the way, bad analogies are not helpful. It would be more honest to say you have a horse and buggy, and you're mad because you can't take it on the highway.

Regards,
Jeff Petersen
Synthax Inc.

Re: Non-HDSP cards 64 bit

Zapp wrote:
Halo In Reverse wrote:

Mr Fuchs since your Administrator here seems to be the forum nazi...

Are you crazy or what?

It was a Seinfeld reference as in "the soup Nazi". So no I'm not crazy just used to using obscure references.

13 (edited by Halo In Reverse 2010-03-18 20:15:24)

Re: Non-HDSP cards 64 bit

Jeff wrote:

Future posts from you on this topic will continue to be deleted. This has been discussed and explained many times already.

Of course you have the right to refrain from buying RME products in the future.

And by the way, bad analogies are not helpful. It would be more honest to say you have a horse and buggy, and you're mad because you can't take it on the highway.

I believe my analogy holds water quite well, it is your anaology that falls rather short. As far as this topic already having been explained enough times already, the problem is in your explanation, not how many times you choose to reitterate it. They are simply deflections from a real answer rearding why you REFUSE to create 64 bit drivers or drivers at least compatible with a 64 bit OS.

The universal audio UAD1 (original PCI card) is also 10 years old now yet they seem to have no problem creating drivers that will function under a 64 bit OS. Your reasons are not reasons they are excuses at best. You simply choose not to create the drivers hence ignoring the pleas from you're users. Very bad buisness model. I am currently finishing up an album that will be released world wide on an independent label, I will be buying an Echo Layla 3g. I will make sure to make it known the album was started with an RME product and finished with an echo product due to RME's lack of coporation or consideration for it's users.

14 (edited by Grag38 2010-03-18 20:16:09)

Re: Non-HDSP cards 64 bit

may be can you look at linux operating system with alsa drivers ? Ardour is a really good software and Free by gpl license !

You can also use Sun VirtualBox to install a 32 bit virtual system to use you soundcard and go back to 64 bits opeating system to dio your work (editing, mixing, and so)...

It always exists a way to realize things

Re: Non-HDSP cards 64 bit

Halo In Reverse wrote:

I am currently finishing up an album that will be released world wide on an independent label, I will be buying an Echo Layla 3g. I will make sure to make it known the album was started with an RME product and finished with an echo product due to RME's lack of coporation or consideration for it's users.

Excellent choice. Please allow me to quote Echo's website, concerning driver support for the 20-bit Layla, Gina, and Darla (also 24) cards: "Echo Digital Audio Corporation ceased the manufacture and sale of the Darla 20, Gina 20, Layla 20, and Darla24 products several years ago. The aforementioned products are all currently out of warranty. Consequently, Echo Digital Audio Corporation will not provide technical support for these drivers."
No Vista or 64-bit support for these products, either... Drivers for Windows ME, 2000, and XP were never even developed beyond Beta status.
(literally quoted from an earlier posting of mine in a similar thread).
Please don't forget to mention this fact also. These cards are about as old as the original Hammerfall.

BTW, may I ask why you decided to change to a new OS in the middle of a project? And why did you not check or ask beforehand?

May I also ask how long you have owned the RME card in question?

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Non-HDSP cards 64 bit

I'll give RME a second chance because I kind of see their point. It still is kind of lame. The m-audio delta series is still supported. OK? Are you happy with that example? I am comparing apples to apples - not some car or horse comparison.

Now for the meat of the question:

How long will RME support their new cards? I'm not familiar with the HDSP technology. There is this HDSP chip, I suppose, which allows the card to have it's firmware updated. When I hear that, I can say, "OK, maybe they are a bit lazy and don't want to support their old hardware because the HDSP stuff is really awesome... But... Um... Hmm... Kind of lame..." The reason I'd still consider buying an RME product is because of the lack of PCI/PCIe cards on the market. I have an excellent firewire interface, but it's latency is not good enough for software synths and samplers. (BTW, the digi96 card I have can achieve 3ms or so latency - not 5ms as is always quoted by a certain RME employee. IIRC, it was advertised as being able to achieve 2 ms - maybe less.)

So, with the fantastic HDSP technology, how long will RME support the cards? Can I look at owning one for over 10 years? I'd really like to buy an RME card, because IMO they are very stable, but I cannot justify spending over a thousand dollars on a card that I will not be able to use because the engineers do not want to support it anymore.

From the engineers point of view, can the HDSP cards be supported "indefinitely" as long as the interfaces (PCIe, FW, etc) exist? Is that something you had in mind when you developed HDSP technology? Did you have the future in mind?

With OpenCL and the like, I for see a boom in software synths. Low latency will be the selling point. But, no drivers would make any card expensive museum piece. Unless of course you use in with Linux. Oh, FOSS - all this proprietary crap is really a burden. Ideas are free. Implementation costs. I don't buy ideas. Do you? Perhaps the windows driver source code can be released for non-supported cards to allow an open source windows driver to be created much like the ALSA drivers.

I hope you understand my possition. I am seriously evaluating another RME purchase. It can only be done with the knowledge that I can count on RME to take care of it's customers.

17

Re: Non-HDSP cards 64 bit

I understand your position but it should be clear and logical that no (!) company will give you such a guarantee or information, because no one can look into the future. At this time PCIe looks like a long time technology as there isn't anything new and useful forseeable taking over it's place. That means these cards should sell many years, and wil therefore have long driver support. Nobody can say something more concrete.

Regards
Matthias Carstens
RME

Re: Non-HDSP cards 64 bit

sims wrote:

(BTW, the digi96 card I have can achieve 3ms or so latency - not 5ms as is always quoted by a certain RME employee. IIRC, it was advertised as being able to achieve 2 ms - maybe less.)

Feel free to ignore reality cool
You may be referring to a 9636/52. The Digi 96 series (PST, PAD, etc.) won't go below 6.

So, with the fantastic HDSP technology, how long will RME support the cards? Can I look at owning one for over 10 years?

Maybe - maybe not. But seriously, what other PC peripherals do you expect to use for 10 years? Can't compare it to a car, because cars don't interact with other hardware the way computer stuff does.
I just had a quick look at price lists in a PC magazine from 2003. AGP graphics cards with a stunning 256MB of RAM for up to ? 850,-.... Try to use one of these with any modern mainboard... Can you name a PC mainboard with AGP that will support even an early Dual Core CPU? So how long did these cards last?

I'd really like to buy an RME card, because IMO they are very stable, but I cannot justify spending over a thousand dollars on a card that I will not be able to use because the engineers do not want to support it anymore.

You can use the card. It will not stop operating. It just needs suitable surroundings. Can't use it on a current Mac (ask Apple)... Can't use it with 64-bit Windows (sorry). But you can use it with any modern PC mainboard with a PCI slot.
And regarding the price... You did not mention how long you've had that card you are referring to. Have you calculated what it cost you per year? And did you also take into account that you actually used it (professionally) during this period? Don't know how it is where you are, but here, PC peripherals get written off in well under ten years. So from an economical point of view, the card's remaining book value may already be zero (or ?1 in Germany). And you could still keep using it as long as W7 is supported. If Windows 8 comes without a 32-bit version, then that may be the point where you can't use it on a brand-new PC any more.... But even then, you could still keep a secondary PC running 7...


By the way, if deleting a forum posting is "fascist", what kind of vocabulary would you have left for war atrocities, torture, genocide, "ethnic cleansing", etc...? HeadScratch

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Non-HDSP cards 64 bit

Dear RME technicians, support, and all,

As I have said, you have very valid arguments. Of course, the money I spent is well returned. Thank you for the excellent hardware and drivers. However, the card still has value. It still works as good as it did, about 10 years ago.

However, I actually do keep my gear for many many years. I don't through things away. I'm used to quality products. If you have the attitude that it is expected to through something away because it was made some years ago, then you really don't live up to "Made in Germany". This is what "Made in Germany" is known for - not only good products, but lasting. In fact, as more and more things are made in China, my old gear is some of the most reliable. Haven't you ever wished "they" didn't stop making that great pair of shoes or skis, etc? My mom uses the same washing machine that her mom used - yes made in Germany - AEG.

As far as the digi96 not going below 6, well, then I guess RME should have made that clear. What will RME say about the current line of cards? "Oh that was lie. The drivers said you had 2ms of latency, but we just wrote that because it was cool."

Anyway, my only point is that other makers do support their old hardware. I don't how they do it. But if I have a choice, why should I choose a product whose makers abandon it?

I've never said you are fascist or nazi or whatever. Admins, please delete any of my posts you like. I was merely trying to see if there was any hope for a new driver and see what kind of support I can expect for the new product line.

M-Audio supports their old cards. I don't have experience with other makers. I'm sure there are worse. AMD guarantees it's AM socket line pretty good if you ask me - and it's hardly necessary. A CPU is a general computing device. A sound card is more like your favorite keyboard. When they stop making replacement keys, it's a sad day.

In deed it is sad. It seems to be a dark time for quality technology. I hope that RME can find a solution. For example, makers of generic sound cards have been using the same or similar chips in their cards for years. So driver upgrades are easy and across the board. I hope that the HDSP technology is like that. That way it is easy for you to support all your hardware - even things that are no longer in production. Then of course, we, the customers, will little to complain about. Honestly, that is what I expected from RME.

Thanks for your time and consideration,

Sims

Re: Non-HDSP cards 64 bit

sims wrote:

As I have said, you have very valid arguments. Of course, the money I spent is well returned. Thank you for the excellent hardware and drivers. However, the card still has value. It still works as good as it did, about 10 years ago.

It certainly does... And it can do so for many years to come, in suitable surroundings, which happen to exclude 64-bit OS versions.

However, I actually do keep my gear for many many years. I don't through things away.

Same here. My main office and audio PC is almost 8 years old, running XP...

I'm used to quality products. If you have the attitude that it is expected to through something away because it was made some years ago, then you really don't live up to "Made in Germany".

There is no need whatsoever to throw anything away.

As far as the digi96 not going below 6, well, then I guess RME should have made that clear.

It's always been like that. That does not refer to the 9636/52, only to Digi 96 PST, PAD, etc. No secrets or lies here...

Anyway, my only point is that other makers do support their old hardware.

Some do, some don't. Did you see the example I quoted about Echo?

I've never said you are fascist or nazi or whatever.

"I see you deleted my post from only hours ago regarding this. Quite rude and honestly fascist." in posting # 9 above.

In deed it is sad. It seems to be a dark time for quality technology. I hope that RME can find a solution.

You keep implying that the 9636/52 etc. will simply stop working or can't be used with modern PC hardware any longer. This is simpy not the case. Both Vista 32 and W7 32 will be supported by MS for many years to come and the cards will happily work with both systems. If you absolutely need 64-bit support or wish to use an Intel Mac, that's where these cards won't go - sorry. You'll have to make a choice at this point.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

21

Re: Non-HDSP cards 64 bit

I've thrown away my 9652. As I've thrown away RME as they have thrown me away.  Bought a Lynx.
Daniel your arguments don't hold water with me.
The "vintage" (as you call it) stuff should be supported fully as long as it is do-able. And, a simple driver tweak for 64 bits should be easily do-able.
It's just THE RIGHT THING TO DO.
when there are no more PCI slots, I could understand dropping further support.
It is people like myself that put RME where it is.

Re: Non-HDSP cards 64 bit

tbo, I'm sure that Lynx make very fine products. But IMHO this is a case of double standards...

This is from their website, about the original LynxONE:
"Introduced in 1998" (about a year before the original 9652)
"The LynxONE was discontinued July 2008." (lived a bit longer, then...)
"Does not support 64-bit or Vista." :-O :roll rant

Now if you had purchased a LynxONE in, say, 2003, maybe you'd now be telling them you were considering to switch to RME? Or would you demand the same "simple driver tweak" (which may not be what it would amount to)?

I respect your decision, but I believe you should apply the same strict standards to other manufacturers, too, for credibility's sake.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: Non-HDSP cards 64 bit

MR Fuchs, you still seem to be dancing around the question, which is why not make the 64 bit drivers? Would it kill RME to do so? Nope, no it would not. So why not? There is no logical reason not to make the 64 bit driver and keep your users happy. You just simply dance around the question with excuses and no actual reasons, except "oh well the card is old now". Seriously? That's the best you can come up with?

As for my use of the word fascist as it states in the dictionary "A reactionary or dictatorial person." which clearly describes  MC's reaction which was to delete each topic post I would create as soon as I created it simply because he didn't like it or agree with it.

I have never seen such arrogance from forum administrators or tech support from any company like I have from this one in my entire life. That's including my 8 years experience in music retail and as a customer.

My fans often ask me about the gear I use, I have always recommended RME I will no longer and I will use this entire topic and its replies as to why, and copy and paste it for the record so they can see exactly what was said and how this company reacted. Its disgraceful.

Re: Non-HDSP cards 64 bit

Hello,

Halo In Reverse wrote:

MR Fuchs, you still seem to be dancing around the question, which is why not make the 64 bit drivers? Would it kill RME to do so? Nope, no it would not. So why not?

Be so kind as to allow us to make our own decisions concerning how we use our resources in terms of driver development. Our developers are currently busy with e.g. the new Babyface, besides working on drivers for current products (HDSP, Firefaces).

There is no logical reason not to make the 64 bit driver and keep your users happy. You just simply dance around the question with excuses and no actual reasons, except "oh well the card is old now". Seriously? That's the best you can come up with?

The subject has been discussed here before and reasons have been given. Development of 64-bit drivers for these cards is not entirely trivial (partly due to the lack of user-updateable firmware). For the Digi96 series, the use of a card with a minimum latency of 6 ms (which is not even PCI busmaster) in high performance 64-bit systems makes little sense. Driver development would therefore simply take away too much time from other important projects.
Again, let me point out that these cards will work with modern PC hardware even under Windows 7, with the only exception of 64-bit systems.

As for my use of the word fascist as it states in the dictionary "A reactionary or dictatorial person." which clearly describes  MC's reaction which was to delete each topic post I would create as soon as I created it simply because he didn't like it or agree with it.

I will let this statement stand as it is - I believe it speaks for itself in terms of blowing an issue out of proportion. IMHO there are more severe issues in this world that would deserve such vocabulary.

I have never seen such arrogance from forum administrators

Seems you've not spent much time on web fora... cool

My fans often ask me about the gear I use, I have always recommended RME I will no longer and I will use this entire topic and its replies as to why, and copy and paste it for the record so they can see exactly what was said and how this company reacted. Its disgraceful.

Please refrain from taking quotes out of context. If you post in public fora, do give us an opportunity to react accordingly by letting us know where such discussions may be going on, especially if you C&P our statements.

Also, please comment on the fact that as I have shown both Echo (which you have chosen as an alternative) and Lynx have a number of products of a similar age as the 9652, which either don't support 64-bit OS versions (LynxONE) or don't even have XP drivers beyond beta stage (early Echo products). Have you asked our respected competitors for the reason? If not, may I ask why you so fiercely question our decisions, but not theirs? Can we expect to see a similar campaign from you against Echo, considering that you are now also their paying customer, while there are cards with no 64-bit support in their range of (discontinued) products? Can you accept this fact? If you do, how credible are your comments on RME? This does not seem to make sense. If you find it unacceptable that a company will not provide 64-bit support for ten-year-old products, you can not possibly buy Echo or Lynx cards, either. Sorry...

[EDIT] And not only have you purchased an Echo card, which you really ought not to, but the current list of equipment on your website also mentions Steinberg's Midex 8, for which according to Steinberg, there are no 64-bit drivers, either. This thread on Cubase.net has some interesting similarities.
Will you now be dumping Cubase as well in protest? Considering what you've said here, you actually have little choice IMH(personal)O.

Sincerely,
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

25 (edited by pUs 2010-06-23 12:14:04)

Re: Non-HDSP cards 64 bit

Very strange thread. I'm a new RME customer and what actually made me pick an RME product was what I saw on this page and in the forum - comittment with drivers even for relatively old products and active, good support! My recently purchased HDSP 9632 worked straight out of the box in Windows 7 x64, and as I understand it this card has been available for something like 5 or six years. That's not exactly the norm today. I know I just bought this card new and of course drivers should be available because of this, but I could as well have bought it a few years ago and just kept on using it with modern hardware & software.

I'm extremely impressed by both your driver support and the fact that you provide this forum. I don't think I'll ever need to come back here since I'm 100% happy with my setup straight out of the box, but if I ever will I'm sure any answers will be here. keep up the good work! smile

Re: Non-HDSP cards 64 bit

I agree with pUs :

Very strange thread.

I also bought RME for similar reasons and am perfectly happy with the 'before the purchase", "out of the box" and "online" information and support.

No manufacturer can offer perfect (if such a thing exists) customer service and remain solvent in today's cut-throat business environment. Perfect service and products just do not exist.

As a customer all you can do is support those manufacturers that have "better" customer service than their competitors.

RME gets my vote.

Re: Non-HDSP cards 64 bit

Well RME will not support the hammerfall 52/96 but it will still work on 32 bit systems. Thats answers my question about upgrading my Hammerfall. I reckon 64 bit drivers could achieve s/mux4 potential. I would pay for that. I'm sure many buyers/owners would happily shell out for that kind of upgrade. But it seems RME has decided its not worth while.
I will consider the next purchase very carefully as I dont like rendering stuff to the dump.

RME should always consider the waste and the ethics of waste.

I'm glad I had the Hammerfall but its a racket lets face it for the sake of some code its a sad day to be a Hammerfall Owner.

Somebody out there will create a driver because the waste and cost to the planet is too much.

RME was in my eyes a good product but for the sake of some binary codes and a chip or two it could be world class and ethiacal.

I hope RME will reconsider or at least say in no uncertain terms why it cannot be upgraded we will pay.... will you do it please.

Cliff

Re: Non-HDSP cards 64 bit

With all due respect, you are blowing this quite out of proportion...
First of all, a 64-bit driver does not mean SMUX/4 support. Even the HDSP 9652 does not support this.
Secondly, the card will work on modern systems such as Windows 7 (and possibly even Windows 8) with the sole exception of not supporting 64-bit OS versions. Given a suitable environment, this card will provide service for years to come. That's not bad for a computer product that is well over ten years old and was designed way before there was such a thing as 64-bit operating systems...

As for "ethics of waste", there is no need to throw such a card away - and if at all, it should go to proper electronics recycling, not waste. So much for that...
And if not you (e.g. on a backup PC), then someone else might happily put it to good use on a 32-bit system (despite its technical limitations compared to the HDSP series), and hence you could just sell it on ebay. Some money for you, a bargain for someone else. No waste, highly ethical solution.

This is also not an issue of just "some binary codes and a chip or two"... Mind there is no upgradeable firmware on these cards, as there is on HDSP cards.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME