Topic: Fireface USB Flash Update Failure Error

Hi!

I'm having a big problem and I hope I can get an answer
quick... Need to use the UC over the weekend...

The RME USB Mixer Program was not displaying
audio levels correctly...

I restarted the computer, restarted the UC, but the same
thing continued. I could move the faders and hear an audible
change in the music, but nothing "visually"...

I went to the RME website, re-downloaded the latest drivers and flash
update and continued to install both, in hopes that this would refresh the system
and clear up the problem.

This only made things worse. I re-installed the drivers, fine... no problem...
I went to install the flash update and got en error message of "Failure Error 800000" (Something like that)...
It appears I already had the newest firmware of 111 installed and I was already up-to-date. Trying to re-install
the flash update totally messed things up!

Ever since, the device doesn't work at all. The computer can't recognize it and every time I restart it,
different lights on the front panel light up. The LCD display shows random lines that make no sense... I've
unplugged it fully from a power source, turned it on and off multiple times....  Same response every time! The computer
(Mac OS X 10.6.4) never sees it. Now I have no idea what to do and I'm in the middle of a big project...
Is there a way to set this back to factory default? Or is there a quick fix?

Thank u so much for the help!!

Re: Fireface USB Flash Update Failure Error

Push in the rotary encoder when you power on the unit. After this, make sure you are in Mac mode (AP).

Regards,
Jeff Petersen
Synthax Inc.

Re: Fireface USB Flash Update Failure Error

THANKS SO MUCH!! That worked and now I was able to re-update it to version 111... Back to normal, phew!