Topic: ff800 with macbook pro stuttering and crackling

Hello.
I am using a Mac mini 3,1 with OS X 10.6.4 and a Fireface400 with firmware 1.69
After just upgrading the driver to the version 2.82 everything with FF400 stopped working...
no audio, just sudden pops and cracks, totalmix meters seem laggy..
whats wrong?

/iisak

Re: ff800 with macbook pro stuttering and crackling

I have a new 2010 macbook pro 13" and I am getting stuttering and crackling audio with my fireface 800.  Does anyone have any suggestions?

OS X 10.6.4
firewire revision 8
ff800 firmware v 2.70
ff800 driver v 2.82
fw800 to fw800 cable

3 (edited by rmebr my name 2010-10-07 06:57:17)

Re: ff800 with macbook pro stuttering and crackling

Have an old Quad Intel Xeon 2.66 am getting stuttering and crackling audio with my fireface 800 since installing new RME drivers (2.82) and software updates from apple (6 of them) all yesterday. No idea how to end it or what the problem is. The apple's built in audio is working fine, but fireface is useless with the stuttering. Anyone else having or know a way around or out of this, please? I should add the fireface has been working great (after once having to exchange for a hardware problem) some time ago. Problem started after the software updates yesterday.

OS X 10.6.4. (plus the 6 updates I just installed since which: trouble)
fireface 800 (w/out TCO) firmware v 2.47?
fireface 800 driver v 2.82
fw400 cable (same one I always use)

4

Re: ff800 with macbook pro stuttering and crackling

Oh la la ... I removed the driver temporarily until we checked what is going on here. Stay tuned!

Regards
Matthias Carstens
RME

5

Re: ff800 with macbook pro stuttering and crackling

I uploaded the driver again. 2.82 works on all our Macs with no problem.

Did anyone of you take a look into the Settings dialog? The new driver 2.82 resets the settings (to AutoSync), maybe you have a simple clock problem?

Otherwise please provide more details about settings and your setup.

Regards
Matthias Carstens
RME

6 (edited by dubspace 2010-10-07 14:42:00)

Re: ff800 with macbook pro stuttering and crackling

FF400
Kernel Driver 2.8.2
Firmware 1.69

Auch bei mir MacBook Pro i7 OSX10.6.4
Kein Ton mehr nach Treiberupdate auf 2.8.2
Nur Knacksen auf dem Linken Kanal.
In Settings ist der Reiter f?r DDS verschwunden.

Re: ff800 with macbook pro stuttering and crackling

Habe von hier

http://www.synthax.jp/drivers-fireface-mac.html

vorherigen Treiber 2,75 gefunden und installiert.
Alles funktioniert nun wieder mit dem alten Treiber.

8 (edited by rmebr my name 2010-10-07 16:35:06)

Re: ff800 with macbook pro stuttering and crackling

Updating my earlier post of stutters and crackles: Unintalled 2.82 (see below), and re-installing 2.82 produced that same problem. Uninstalling 2.82 then installing 2.75 (and restarting) got my audio problems gone and back in business with my beloved fireface 800:):):):):):)

Thanks very much for years of reliable performance on the best audio interface there is, and for looking into things so quickly!

Uninstall Fireface driver instructions(for Apple).

Send the following files to Trash, restart, empty Trash, then install the driver.

/Applications/Fireface Mixer
/Applications/Fireface Settings
/Library/Audio/MIDI Drivers/Fireface MIDI.plugin
/System/Library/Extensions/FirefaceAudioDriver.kext
/Users/username/Library/Preferences/Fireface folder
/Users/username/Library/Preferences/com.rme.FirefaceMixer.plist
/Users/username/Library/Preferences/com.rme.FirefaceSettings.plist

When using the new Snow Leopard driver also delete:
/Library/LaunchAgents/de.rme-audio.firefaceAgent.plist

Re: ff800 with macbook pro stuttering and crackling

I also uninstalled 2.82 and installed 2.75 and it is now working for me.  Thank you for the help.

Re: ff800 with macbook pro stuttering and crackling

reinstalling the old driver version seems to have cleared things up by now. Definitely not just a clocking problem as I tried different clock settings (master with different sample rates). In the fireface window there was not any DDS or About page anymore, and the update also installed a new program; totalmix (reads as Total mix FX in the application window), but the program hangs when trying to use it.
what happen?

11

Re: ff800 with macbook pro stuttering and crackling

We are working on the update of the update, don't worry.

Regards
Matthias Carstens
RME

Re: ff800 with macbook pro stuttering and crackling

did this driver v.2.82 get taken down?  i don't see any mention of this driver on the website.

13

Re: ff800 with macbook pro stuttering and crackling

Of course.

Regards
Matthias Carstens
RME

14 (edited by Nass 2010-10-08 15:22:09)

Re: ff800 with macbook pro stuttering and crackling

Hello, i have the same problem :

MBP SL 10.6.4
RME FF800
firmware 2.70  driver 2.82
FW800 => FW800

Thanks

Re: ff800 with macbook pro stuttering and crackling

See post # 8 above. Uninstall v2.82 then get v2.75.

Regards,
Jeff Petersen
Synthax Inc.

Re: ff800 with macbook pro stuttering and crackling

ok i'm sorry,

no problem now between my mbp and my ff800

thanks and best regards
Nass

Re: ff800 with macbook pro stuttering and crackling

I had this stuttering problem lately with the 2.89 driver, so I did all the uninstall/reinstall thing, and found out suprisingly that my library/extensions folder was empty!
same thing after reinstalling that same 2.89 driver...

fireface works,
strange!??

Re: ff800 with macbook pro stuttering and crackling

ok my problem was due to the firewire 800 cable itself, with a 400 and an adapter to 800, it's rock solid again with my macpro nehalem.