Hello,

my name is Lukas and im having problems with my RME FireFace 400

i have a new macbook pro, 15" with a i7 processor and 8GB of RAM...
i have all updates installed... both from the operational system of the computer and also from the firmware and drivers of the audiocard
to connect the macbook pro to the fireface im using a LACIE fireware cable that goes from firewire 800(my computer) to firewire 400(audiocard)... im doing this because the new macbook pros dont have a firewire 400 port as you for sure know!

the problem that im having is that every once in a while, when im doing what ever(producing, recording, listening music, etc) using the audiocard and my studio monitors, the audiocard just shuts off and than right back on!!!
when it happens i always have a loud click on my monitors due to the fact that the device is shutting off(the mixer and pannel software from the RME also shut off) and than i get silence for some seconds (while the RME softwares reopen) and than i get audio out on my speakers again!!!

Im having this problem with the firewire powering the audiocard and also with the powersuply pluged at the device so i dont think its a energy problem!

can you please get back to me with possible solutions???

thank you in advance...
Lukas

ps. i wrote this to the support form rme but i never got any reply and thats why im posting this here! i need help from someone to get this solved!!!