1 Topic by marsel (edited by marsel 2011-09-18 22:51:25)

  • From: Amsterdam
  • Registered: 2011-09-18
  • Posts: 3

Topic: FF400 crashes after some seconds in buzzing loud sound

My Fireface 400 crashes after a couple of seconds, resulting in kinda loud buzzin' tone.

That's in both Wavelab as Cubase.

I switched/changed Firewire cards, and also pci slot, and tried different cable.
Also tried with bus and external power for the audio device.

Both driver as firmware are up to date

Windows 7 is up to date, I also have Windows 7 seeing Fireface as default audio card.

Using one firewire device.

Any tips/solutions?

thanks
Marsel

marsel's Website

2 Reply by MC

  • MC
  • MC
  • Administrator
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,599

Re: FF400 crashes after some seconds in buzzing loud sound

Please check with a different FF 400, it might be defective.

Regards
Matthias Carstens
RME

MC's Website

  • From: Amsterdam
  • Registered: 2011-09-18
  • Posts: 3

Re: FF400 crashes after some seconds in buzzing loud sound

hi Matthias,
Thanks for your reply.
Sounds like a good option of course, but I only have one.
:-)

Is there a straight contact service address/point?
So not through my local dealer?\

Thanks
Marsel

marsel's Website

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,778

Re: FF400 crashes after some seconds in buzzing loud sound

Please contact the retailer or local distributor.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Amsterdam
  • Registered: 2011-09-18
  • Posts: 3

Re: FF400 crashes after some seconds in buzzing loud sound

ok, will do - thanks

before I will try it on my office laptop,
see what happens

marsel's Website